Alert Logic MDR Logo Award Winner Product Badge
Alert Logic MDR Logo Award Winner Product Badge
Fortra

Alert Logic MDR

Composite Score
8.3 /10
CX Score
8.7 /10
Category
Alert Logic MDR
8.3 /10

What is Alert Logic MDR?

Fortra's Alert Logic Managed Detection and Response (MDR) helps organizations enhance their cybersecurity posture by providing continuous monitoring, threat detection, and incident response capabilities. The platform safeguards a wide array of digital assets, ensuring that businesses can operate securely in an increasingly complex threat landscape. The target audience for Alert Logic MDR includes businesses of all sizes that require robust cybersecurity measures but may lack the resources or expertise to manage these challenges internally. The solution is particularly beneficial for organizations that operate in regulated industries or those that handle sensitive data.

Company Details


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Awards & Recognition

Alert Logic MDR won the following awards in the Managed Detection & Response category

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Alert Logic MDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alert Logic MDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

92 Plan to Renew

91 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
98%
Conflict Resolution:
95%
Strategy & Innovation:
99%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alert Logic MDR?

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5% Negative
2% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Automated Threat Hunting

100

Technology Management

90

Proactive Threat Hunting

88

Use of ML

87

Use of the MITRE ATT&CK Framework

86

24/7/365 Security Monitoring

85

Prevention

83

Risk Scoring & Remediation Act

83

Vulnerability Management

83

Compliance Reporting and Archival Mechanisms

82

Threat Intelligence

82

Vendor Capability Ratings

Average 87

Vendor Support

91

Business Value Created

89

Availability and Quality of Training

88

Ease of IT Administration

88

Ease of Customization

88

Quality of Features

87

Ease of Implementation

86

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Alert Logic MDR Reviews

Bhavya J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use and good enhanced product

Likeliness to Recommend

8 /10

What differentiates Alert Logic MDR from other similar products?

Use AI based techniques to detect threats

What is your favorite aspect of this product?

Vulnerability management

What do you dislike most about this product?

Dashboard for events

What recommendations would you give to someone considering this product?

Improve dashboard

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Includes Product Enhancements

Debashish K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

The Digital Guardian

Likeliness to Recommend

7 /10

What differentiates Alert Logic MDR from other similar products?

I think its the combination of real-time monitoring, threat detection, and expert incident response.

What is your favorite aspect of this product?

the peace of mind it provides. In the healthcare sector, data security is a matter of life and death and knowing that we have a dedicated team monitoring our systems 24/7 is priceless

What do you dislike most about this product?

I would love to see more flexible pricing options to accommodate smaller healthcare facilities with tighter budgets.

What recommendations would you give to someone considering this product?

It is totally worth every rupee, go for it

Pros

  • Unique Features
  • Caring
  • Over Delivered
  • Appreciates Incumbent Status

Cons

  • Vendor Friendly Policies

Carol M.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

24/7 Network Super Monitoring

Likeliness to Recommend

10 /10

What differentiates Alert Logic MDR from other similar products?

Easy setups,dynamic in real-time performance visibility and end-to-end monitoring.

What is your favorite aspect of this product?

Easy to automate alerts and network mapping.

What do you dislike most about this product?

I have none.

What recommendations would you give to someone considering this product?

Best for IT monitoring

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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