Alchemer Logo
Alchemer Logo
Alchemer LLC

Alchemer

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Alchemer
7.8 /10

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Alchemer won the following awards in the Survey Software category

Filter By

Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

4% Negative
15% Neutral
81% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

86

Customizable Branding

85

Collaboration

82

Templates & Question Library

82

Mobile Support

81

Branching and Logic

81

Role and User Management

80

Multi-Media Support

80

APIs and Integration

79

Multi-Channel Distribution

79

3rd-Party Integrations

76

Vendor Capability Ratings

Average 81

Ease of Implementation

87

Business Value Created

86

Usability and Intuitiveness

83

Ease of IT Administration

82

Ease of Customization

81

Quality of Features

81

Breadth of Features

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

78

Vendor Support

77

Availability and Quality of Training

76

Alchemer Reviews

Ezekiel M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Excellent survey software.

Likeliness to Recommend

10 /10

What differentiates Alchemer from other similar products?

Alchemer is easy to use and this ensures all staff and stakeholders are able to use the platform without any hurdles.

What is your favorite aspect of this product?

Alchemer helps us execute surveys easily and in a cost-effective manner thus help us shape decisions and implement better decisions. Its available for use in any organization irrespective of their size and this enables all organizations collect their opinions with simplicity all through. Customer support is available and willing to help all users in using the platform efficiently thus grow how they use the platform to the best.

What do you dislike most about this product?

Some of the less tech savvy users may find the software a bit challenging in using to the best to execute their opinions.

What recommendations would you give to someone considering this product?

Alchemer is easy to use and it will grow the way you work and it will enable swift collection of opinions and this is crucial in enabling swift decision making and proper planning in your company.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Hunner W.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Great Software For Business Survey

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

When it comes to surveying, Alchemer offers best features yet comes at a manageable cost. It's effortless to use and handles almost all stages of business survey

What is your favorite aspect of this product?

With Alchemer, creating a business survey is easy. Designing, distributing and managing business survey is easy Using this product is straightforward

What do you dislike most about this product?

Never experienced any issues using Alchemer

What recommendations would you give to someone considering this product?

I recommend Alchemer because it works and it's affordable. It also offers great survey features and therefore suitable for business use.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kaniaru W.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Data and Feedback Collection Now Easy - Alchemer

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Alchemer is a special survey software not only because it's affordable but because it offers amazing features that makes collecting data and feedback both internal and external easy.

What is your favorite aspect of this product?

Alchemer is powerful in that it is well equipped with amazing survey features. Creating a survey is easy and so is collecting and managing feedback. It comes with some data analysis features which is a plus. The software is cost effective and using it is seamless even for new users.

What do you dislike most about this product?

Having not encountered any serious problems using Alchemer, I have no right to complain.

What recommendations would you give to someone considering this product?

For the best survey features, Alchemer offers that and more and you get to enjoy the best product at unbeatable price.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Alchemer Comparisons