Alchemer LLC

Alchemer

Composite Score

7.8 /10

CX Score

7.9 /10

35 Reviews Write a Review

Claim Software

What is Alchemer?

Alchemer is a online survey software tool for designing online surveys, collecting data and performing analysis. Our tool supports a variety of online data collection methods including online surveys, online quizzes, questionnaires, web forms, and landing pages.

Company Details

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Awards & Recognition

Alchemer won the following awards in the Survey Software category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

1 Top Rated Features

2022

Alchemer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alchemer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alchemer?

4% Negative

15% Neutral

81% Positive

Pros

Performance Enhancing
Respectful
Acts with Integrity
Enables Productivity

Feature Ratings

Average 80

Questionnaire Design/Survey Builder

Customizable Branding

Collaboration

Templates & Question Library

Mobile Support

Branching and Logic

Role and User Management

Multi-Media Support

APIs and Integration

Multi-Channel Distribution

3rd-Party Integrations

Vendor Capability Ratings

Average 81

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Also Featured in...

Voice of the Customer

Score 7.1

View Alchemer in this category (opens in a new tab)

Alchemer Reviews

Role: C-Level
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2023

Advance capabilities with great cost

Likeliness to Recommend

9 /10

Pros

Enables Productivity
Unique Features
Respectful
Appreciates Incumbent Status

Cons

Less Efficient Service
Slower Product Innovation
Inhibits Innovation

Agaciko M.

Role: Finance
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Perfect Business Survey Solution For Business

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

For business surveys, Alchemer offers the best features there is in the industry. It's affordable and highly effective. It makes handling surveys and customer voice easy.

What is your favorite aspect of this product?

I like that Alchemer ia affordable It's seamless to use It's super efficient and makes handling surveys easy

What do you dislike most about this product?

Zero regrets using Alchemer

What recommendations would you give to someone considering this product?

I recommend Alchemer simply because it never fails

Pros

Helps Innovate
Continually Improving Product
Reliable
Unique Features

Angelina Q.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Why Alchemer Is The Real Deal

Likeliness to Recommend

9 /10

What differentiates Alchemer from other similar products?

Is a great software for business surveys. It comes with ready to use and customizable survey templates. In addition, implementation is easy

What is your favorite aspect of this product?

I have have used Alchemer long enough and it's a great deal. Ot makes surveying easy and it's effective too. I like the ease of customizing templates. It manages business surveys from start to the end

What do you dislike most about this product?

I have no dislikes simply because Alchemer has always worked

What recommendations would you give to someone considering this product?

For business surveys, Alchemer never disappoints. It offers amazing features and can handle a survey process from start to finish

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Alchemer

What is Alchemer?

Company Details

Need Assistance?

Awards & Recognition

Alchemer Ratings

89 Likeliness to Recommend

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love Alchemer?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Questionnaire Design/Survey Builder Create a variety of question formats including multiple choice, check box, open answers, drag and drop technology, rating scales, and auto-fill.

Customizable Branding Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Collaboration Invite people to review or edit the survey before sending them out.

Templates & Question Library Tool provides a set of pre-made templates and questions to select from to simplify survey build.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Branching and Logic Sets rules that personalize respondents’ form-filling experience with intuitive survey flow logic options to tailor your survey.

Role and User Management Enable different levels of access and permissions based on role.

Multi-Media Support Product allows for the inclusion of images, videos, audio within the survey.

APIs and Integration Has inbuilt APIs allowing access to the database layer without having to go through JDBC/ODBC.

Multi-Channel Distribution The ability to deploy content assets and collateral to multiple channel endpoints (for example, traditional websites, native mobile applications or social media

3rd-Party Integrations Integration with 3rd Party platforms (Zoho Products, MailChimp, Eventbrite, Google Sheet, Zendesk, Slack, Shopify, Webhooks etc.)

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Voice of the Customer

Alchemer Reviews

Advance capabilities with great cost

Likeliness to Recommend

Pros

Cons

Agaciko M.

Perfect Business Survey Solution For Business

Likeliness to Recommend

Pros

Angelina Q.

Why Alchemer Is The Real Deal

Likeliness to Recommend

Pros

Most Popular Alchemer Comparisons

Google Forms

SurveyMonkey Enterprise

Microsoft Forms

Zoho Survey

Qualtrics CoreXM

Typeform

Feature Ratings

Questionnaire Design/Survey Builder

Customizable Branding

Collaboration

Templates & Question Library

Mobile Support

Branching and Logic

Role and User Management

Multi-Media Support

APIs and Integration

Multi-Channel Distribution

3rd-Party Integrations

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Ease of IT Administration

Ease of Customization

Quality of Features

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training