FPT Information System

akaBot

Composite Score

7.6 /10

CX Score

8.0 /10

34 Reviews Write a Review

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What is akaBot?

akaBot Platform is a platform providing comprehensive solutions for automation and digitization to help businesses improve their productivity and save costs.

Company Details

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akaBot Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on akaBot.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love akaBot?

0% Negative

0% Neutral

100% Positive

Pros

Continually Improving Product
Reliable
Enables Productivity
Fair

Feature Ratings

Average 75

Unsupervised Launch

Concurrent Work

Distributed Work

Role-Based Access

Central Deployment

Automation Apps

Action Logging

Code-Free Programming

Performance Monitoring

Natural Language Processing

User Libraries

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features

Also Featured in...

Robotic Process Automation - Enterprise

Score 7.6

View akaBot in this category (opens in a new tab)

akaBot Reviews

Role: Information Technology
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Easy to use.

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Minki L.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2020

fairly good, but not easy to use for non-IT users

Likeliness to Recommend

7 /10

What differentiates akaBot from other similar products?

web-based control desk

What is your favorite aspect of this product?

web-based control desk friendly & helpful tech-support team

What do you dislike most about this product?

not user-friendly. there's no pop-ups(of introduction) of functions

What recommendations would you give to someone considering this product?

fairly good, but not easy to use for non-IT users

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Commodity Features

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Everyone can automate processes by himself/herself

Likeliness to Recommend

7 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

akaBot

What is akaBot?

Company Details

Need Assistance?

Awards & Recognition

akaBot Ratings

81 Likeliness to Recommend

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love akaBot?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Unsupervised Launch Bots triggered to action based on a schedule or when prescribed conditions are met.

Concurrent Work Bots can be synchronized to access resources at the same time and undertake processes in parallel from different machines.

Distributed Work System is able to deploy additional bots to support overloaded bots based on process performance requirements.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Central Deployment Bots managed and published from a common location to provide version control, manage the bot's system access rights, and act as repository for future reuse.

Automation Apps Ability to automate an end to end business process that is beyond task automation

Action Logging Executed processes are logged for detailed auditing and compliance regulation.

Code-Free Programming Drag and Drop graphical user interface to setup processes based on recorded user action and library of stock actions.

Performance Monitoring Report on bot actions to help make improvements via customized dashboard.

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

User Libraries Stock of standard actions that are ready to use, as is, or that can be the building blocks of customized actions.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Also Featured in...

Robotic Process Automation - Enterprise

akaBot Reviews

Easy to use.

Likeliness to Recommend

Pros

Minki L.

fairly good, but not easy to use for non-IT users

Likeliness to Recommend

Pros

Cons

Everyone can automate processes by himself/herself

Likeliness to Recommend

Pros

Feature Ratings

Unsupervised Launch

Concurrent Work

Distributed Work

Role-Based Access

Central Deployment

Automation Apps

Action Logging

Code-Free Programming

Performance Monitoring

Natural Language Processing

User Libraries

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Ease of Implementation

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Breadth of Features