Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative
2% Neutral
98% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

86

Process Modelling and Design

86

Deployment

86

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Form and Report Building

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

86

Ease of Customization

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

82

Airtable Reviews

Stefanie M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Excellent work management and development tool.

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Because of its adaptability, Airtable was our top pick. Differentiating features include the ability to personalize views, connect data, and automate processes. The design is more appealing to the eye and easier to use than the average spreadsheet or customer relationship management system.

What is your favorite aspect of this product?

Airtable's adaptability and individualization are its greatest strengths, in my opinion. I use Airtable for a wide range of purposes, both professionally and personally, including but not limited to: financial record keeping; project management; idea brainstorming; content scheduling; and so on. Airtable's flexible layout options are a huge help when it comes to seeing, managing, and manipulating data. I really appreciate the streamlined UI and the simplicity of starting a new project. Over the years, I've been an avid user of Airtable and have referred many people to it, particularly for use in project management.

What do you dislike most about this product?

For my present needs, I don't have many complaints regarding Airtable. I'm aware of several premium add-ons that come with a recurring cost. I haven't dug too much to check if any of these features exist, so it's possible that some of them address aspects I wish were more easily accessible. Such as, in a spreadsheet tool like Excel or Sheets, I'd like to be able to fill cells, rows, and columns with a background color. It would be great if you could choose the font, size, and color, as well. In the event that these capabilities are only available as a paid add-on,

What recommendations would you give to someone considering this product?

The fact that the application can be customized and managed many cross-reference table formats are two of the primary reasons why I suggest it. Strong management and control mechanisms for users.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

Darian R.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Easy to use planning!

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Ease of use and clean UI set this apart from other competing products

What is your favorite aspect of this product?

ability to work with varying levels of team members that have different needs

What do you dislike most about this product?

it is web based which can be frustrating during an outage

What recommendations would you give to someone considering this product?

think about the long term value not only in terms of costs but in terms of time efficiency and clear planning

Pros

  • Saves Time
  • Fair
  • Altruistic
  • Helps Innovate

Adam S.

  • Role: C-Level
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Tremendous, and getting better

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable perfectly combines database and spreadsheet functionality, with the ability for UGC.

What is your favorite aspect of this product?

Relational database building on the fly is critical for semi-complex datasets. Tasks like SEO analysis and competitive assessment can't be done in a spreadsheet (well) or a document (well), but can be tremendously efficient in Airtable.

What do you dislike most about this product?

Airtable has a tendency to adopt features from third parties, like automation and interfaces. The third parties, for now, are typically better, with a significant layer of cost.

What recommendations would you give to someone considering this product?

The cost is effectively nil for what you get. There's no substitute for the tasks you need it for.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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