Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative
2% Neutral
98% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

86

Process Modelling and Design

86

Deployment

86

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Form and Report Building

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

86

Ease of Customization

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

82

Airtable Reviews

Romina J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

create successful campaigns

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

This fantastic tool makes it easier for me to manage all of my information. Its spreadsheet-style interface makes the information easily comprehensible at a glance and enables us to interact with it all.

What is your favorite aspect of this product?

I enjoy it because it's a really flexible platform that I can use to develop massive projects, manage connections with my clients, save important information about clients or staff, schedule virtual lessons or video conferences, and much more.

What do you dislike most about this product?

Nothing about utilizing this platform bothered me; it has offered me a plethora of options regarding the field I wish to work in and wonderful features for comfortable working.

What recommendations would you give to someone considering this product?

Strongly advised for professionals with experience using spreadsheets or Excel, as it has a lot of similarities to those programs. It offers features like formulae that make data management easier, and it allows me to view all the data in several formats.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Elin J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Great tool for managing projects.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

The ability to visualize data in an attractive way, highly customizable functions and an easy-to-use interface make Airtable an all-in-one project management tool that allows us to create powerful systems to support our work, which in turn can adapt to our existing specific data, processes and systems to work more effectively.

What is your favorite aspect of this product?

It is a great project management tool; I can get the information I need from clients to finish projects and then distribute it to my team. Another feature I appreciate is that I can start developing now and change later - the fields and data types will update dynamically if I change them later.

What do you dislike most about this product?

Unlike with Excel, when views are hidden, it can be challenging to figure out which columns and other elements are hidden, which adds a little complexity to the process.

What recommendations would you give to someone considering this product?

For businesses who need to monitor projects, employee workloads, internal projects, etc., Airtable is perfect. It is quite simple to use once you become familiar with the tools, and it offers a lot of features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Sanket B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Airtable - Streamlining Work for Better Results

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is great for working together in real-time. Many people can use the same database at once. It has helpful features like comments, attachments, and activity tracking that make it easy for teams to talk and work together smoothly.

What is your favorite aspect of this product?

My favourite aspect of Airtable is the continuous improvement. The dedicated team behind Airtable consistently adds new features and enhancements based on user feedback. They actively listen to what users say, making changes to meet evolving needs.

What do you dislike most about this product?

f you're dealing with private or very important information, you might worry about Airtable being on the internet. It's important to check if it follows your organisation's rules for keeping things safe.

What recommendations would you give to someone considering this product?

If you're just starting with Airtable, try using it for a small project or with a small group of people. This way, you can get used to how it works without feeling overwhelmed.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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