Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
97%
Conflict Resolution:
98%
Strategy & Innovation:
96%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

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1% Negative
2% Neutral
97% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

87

Process Management

87

Process Simulation and Execution

87

Deployment

86

Process Modelling and Design

85

Form and Report Building

85

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

84

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

86

Business Value Created

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Quality of Features

85

Availability and Quality of Training

85

Usability and Intuitiveness

83

Vendor Support

83

Airtable Reviews

Sean W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Fantastic product to automate everything

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Ease of use

What is your favorite aspect of this product?

Helps us automate our biz + our clients businesses

What do you dislike most about this product?

No complaints

What recommendations would you give to someone considering this product?

Go for it, its a great product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jennifer S.

  • Role: C-Level
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

A Favorite of the Industry Because It's Fantastic!

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

The power of a database that allows incredibly complex integrations and scaling is unmatched in the industry. We saved countless hours, thousands of dollars and were able to focus on our end product because of Airtable's capabilities and functionality.

What is your favorite aspect of this product?

The massive potential for integration and potential uses for Airtable is not only amazing for business, it's inspiring--our team constantly thinks of new ways to utilize it to expand operations, track internal metrics and develop new products.

What do you dislike most about this product?

There is no complaint I can make about Airtable. Function, price and customer service all exceed our expectations and needs.

What recommendations would you give to someone considering this product?

Research and study the functionalities and get started with Airtable Free to see for yourself. If you research tech stacks featuring Airtable you'll be impressed at how many major companies include Airtable for their products.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mahika T.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Airtable is a Customization Powerhouse

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

You can create different "bases" to organize your data, like one for product information, another for customer orders, and even one for tracking marketing campaigns

What is your favorite aspect of this product?

Airtable is a Customization Powerhouse. This is where Airtable truly shines. You can add different types of fields to your bases – text, numbers, attachments, even Kanban boards for visualizing workflows. It's like having a Swiss Army Knife for organizing your data. Need to track the color variations of a particular dress? Easy, just add a color picker field

What do you dislike most about this product?

Don't get me wrong, I love Airtable, but their reporting features could be a bit more robust. Sometimes I want to slice and dice the data in very specific ways, and Airtable can get a little clunky with super complex queries

What recommendations would you give to someone considering this product?

Before jumping in, ask yourself what kind of data organization you need. If you're dealing with simple things like product listings, Airtable is a breeze. But for highly complex data analysis, you might need a more specialized tool

Pros

  • Continually Improving Product
  • Enables Productivity
  • Respectful
  • Client Friendly Policies

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