Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
97%
Conflict Resolution:
98%
Strategy & Innovation:
96%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

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1% Negative
2% Neutral
97% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

87

Process Management

87

Process Simulation and Execution

87

Deployment

86

Process Modelling and Design

85

Form and Report Building

85

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

84

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

86

Business Value Created

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

85

Quality of Features

85

Availability and Quality of Training

85

Usability and Intuitiveness

83

Vendor Support

83

Airtable Reviews

Shane M.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Set up automated workflows.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

With the automation options that Airtable provides, you can create automated workflows that save time and minimize human error. Some examples of these workflows include sending emails, changing records, and creating tasks automatically.

What is your favorite aspect of this product?

I enjoy using Airtable because it allows me to collaborate with my team easily while working concurrently on the same database. Real-time synchronization of changes makes sure that everyone involved is always informed. To visualize the data in a way that best meets our needs, I may personalize the databases with various views, like grids, kanban, galleries, and calendars.

What do you dislike most about this product?

Airtable has a lot of flexibility, but it lacks some functionality found in specialized programs for tasks like advanced data analytics, project management, and customer relationship management.

What recommendations would you give to someone considering this product?

Airtable is something I suggest. It provides organizational and data structure flexibility. To gather and handle data effectively, you can design tables, custom forms, and linkages between tables.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Daniel P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Flexible and personalized data management.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

We use AirTable as our "single source of truth" for several corporate data sets and have found it very useful for obtaining accurate information and presenting it to various stakeholder groups. Another benefit is that the ability to share views of a data set eliminates the need to work with spreadsheet filters. Everyone can see the same data when a view is shared.

What is your favorite aspect of this product?

The collaborative nature and real-time data accessibility are attractive features. At Airtable, we have the ability to create a wide range of projects and, once established, we have the freedom to modify them in response to changing development requirements. The most interesting feature is that the data is updated and AirTable is updated simultaneously.

What do you dislike most about this product?

There are some inconsistencies in the admin panel, it's confusing to know who is the editor of which OU, etc.

What recommendations would you give to someone considering this product?

It's an extremely powerful tool with a variety of visualization options, giving you great flexibility in how you and your team choose to examine the data, and it has strong online collaboration features. It has more than 20 features that you would like to see in your regular spreadsheet software.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fei W.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

Airtable Fits us like a glove

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable went out pf their way to provide us with a perfect blend of traditional databases and spreadsheets.

What is your favorite aspect of this product?

The general flexibility The data views are awesome

What do you dislike most about this product?

Sometimes it gets over complicated in Airtable and i have no idea what's going on.

What recommendations would you give to someone considering this product?

Start with a clear purpose with each session. I recommend it.

Pros

  • Trustworthy
  • Efficient Service
  • Inspires Innovation
  • Transparent

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