Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative
2% Neutral
98% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

86

Process Modelling and Design

86

Deployment

86

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Form and Report Building

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

86

Ease of Customization

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

82

Airtable Reviews

Robbert S.

  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Ideal for our business model

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Airtable is an easy and efficient BPM tool. There are templates we can utilize as a starting point, and then there are a plethora of possibilities for expanding processes. Overall, I enjoy this software, and it has replaced most of what I used to do manually in Google Sheets.

What is your favorite aspect of this product?

The mobile features are robust, allowing us to complete tasks while on the go, and we have confidence that our data is secure and accessible. We have various bases and can organize the entire workflow in ways that are specific to each basis. Customizing it to our needs is also enjoyable, and as a result, I can work in the manner that I prefer.

What do you dislike most about this product?

Because we have so many possibilities, it's simple to add to several fields and end up with procedures that aren't sustainable. However, this is not the fault of the platform; rather, it is a cautionary note for consumers.

What recommendations would you give to someone considering this product?

You must pursue it if you believe it is the best fit for your business model. It comes highly recommended by me. It is more efficient and powerful than others, but you can only fully appreciate its capabilities after learning everything there is to know about it and tailoring it to your needs

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Darren M.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Adaptable to business needs

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

What a difference switching to this has made in my life. Everything is now color-coded and well-organized as well most of the management tasks are automated. Airtable is ideal for my needs, and I'm overjoyed. Most of my work can be done automatically, saving me more time.

What is your favorite aspect of this product?

Airtable works on a variety of platforms. We enjoy being able to easily create bespoke forms and add data to records, which makes our employees' duties faster. It is interconnected with so many applications that appealed to me the most. Throughout the trip, the customer service team is extremely attentive and supportive, and they also assist with the set-up process.

What do you dislike most about this product?

The mobile interface is fairly user-friendly, however, it's missing a few browser-based features. I don't like it because the mobile app can only manage one account, which is a pain and I have 3 accounts to manage. Airtable does have a learning curve.

What recommendations would you give to someone considering this product?

Airtable is ideal for my needs, and I'm overjoyed. It's something I love using and would recommend to others. Not only is the tool helpful, but the support crew is as well, so you can go ahead and use it without fear of anything going wrong because if there is an issue, they will assist you and resolve it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Hassan S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Airtable, the business management solution.

Likeliness to Recommend

7 /10

What differentiates Airtable from other similar products?

Its phone app is really adaptable. It allows me to view the whole table on the screen; this doesn’t happen in most of the apps as either they are not easily accessible or they don’t let users have a full view. This has helped me keep a check upon the task managements much easily from wherever I am.

What is your favorite aspect of this product?

It has a flowchart feature where you can plan about the upcoming projects and decide how you’ll be achieving your goals. This is one of the best feature. This allows me to decide and distribute the tasks to the team much easily.

What do you dislike most about this product?

It doesn’t have a proper time tracking feature. I need to either estimate the time or go all the way to calendar and check it out there. This has effected the productivity of the employees as they don’t have any sort of restriction or deadline.

What recommendations would you give to someone considering this product?

I would suggest you to go for it if you’re working remotely most of the time as it is easy to use and a great app for mobile. Other than that if you want to use it see if it’s worth your investment and then go for it.

Pros

  • Trustworthy
  • Client's Interest First
  • Over Delivered
  • Friendly Negotiation

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