Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative
2% Neutral
98% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

86

Process Modelling and Design

86

Deployment

86

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Form and Report Building

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

86

Ease of Customization

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

82

Airtable Reviews

Lois M. G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

User-friendly Gantt chart for project management.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable enables me to develop visual hubs and features that a traditional CRM would ordinarily cover. I instruct my employees to use Airtable to traverse our business procedures on a daily basis. The critical path feature is useful for identifying and discussing potential bottlenecks. Because it's simple to amend, I can make last-minute changes to the timeline and utilize that information to get executive approval. Because of how simple it is for us to communicate our progress, my staff has become accustomed to near real-time updates on their task deadlines.

What is your favorite aspect of this product?

I enjoy how Airtable offers new views to employ based on business requirements. I was only utilizing the basic app widget view at first, and I admit that I have yet to design other views for my team, but I loved what I saw in the Airtable email update material. We can simply track and manage work for projects ranging in value from a few thousand to a few million dollars. Our sheets may be viewed and interacted with by any member of our team. It has a substantially lower barrier to access than other project management applications. When an item changes, I can rapidly link to prior tasks and seamlessly update the entire schedule.

What do you dislike most about this product?

Airtable provides several connectors with other products, including those we use, however managing these connections requires more time than my team has available. We'd want to connect Jira, for example, however managing and enforcing identical data structures between the two apps takes effort. Airtable editing might be tedious at times. I normally get through all of my editing needs, but I end up spending a bit too much time on minutiae that I wish didn't require as much attention.

What recommendations would you give to someone considering this product?

Understand the efficiencies you're attempting to create for your company and collaborate with your Airtable representative to determine the finest strategies to attain your objectives. As an entry-level project management software, I recommend Airtable. Consider how Airtable may work with your current business processes. It will be simpler to configure such interfaces ahead of time. If someone had given me some pointers/tricks at the start, I believe I could have produced a more comprehensive original version for my team with more sophisticated features and capabilities that I didn't realize Airtable could address.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Renee J.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Airtable is an amazing program.

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Airtable is much easier to use than other programs, that's the biggest difference.

What is your favorite aspect of this product?

Everything about it is very adaptable. When I initially launched Airtable, I was taken aback by the sheer variety of ways in which I could build bases, tables, and records of data. Using this tool is a piece of cake, thanks to the user-friendly database sheets that it provides. Any database in Airtable may be arranged and generated, as previously indicated.

What do you dislike most about this product?

Ideally, while moving between tabs, your search should be maintained separate from other tabs. It's not terrible, but it might be a little naughty. One section covered a year's worth of data. Data from the tables, such as statistics and exact numerical values, was as difficult to come by. For example, I expected it to synchronize across many tables if this column was present, therefore I was perplexed by some of the related regions.

What recommendations would you give to someone considering this product?

It's been a wonderful experience working with Airtable, which is an excellent tool for facilitating cross-team communication.

Pros

  • Altruistic
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great tool for team projects.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

He was quite helpful in organizing the clients. We have a large number of clients, which may be complicated, but the filters and tags system make it much easier to search through them and obtain their information. Airtable assists our team in setting projects and deadlines, allowing us to all track our progress toward shared goals. It's simple enough for most individuals in our department to use, so we don't have to waste time reading instructions or experimenting to get our projects up and running.

What is your favorite aspect of this product?

Airtable provides excellent visual elements that are simple to use. There are several perspectives on scheduled work and work in progress. Because I occasionally prefer the calendar view or a Gantt chart, Airtable keeps things fluid and responsive in that aspect. Airtable is not an expensive service, and several plans are available to fit our demands for a set amount of time. I enjoy how simple it is to arrange clients and their information while sharing it with my coworkers. We work with a lot of clients, therefore I appreciate Airtable's tagging system and how we can arrange clients using tags.

What do you dislike most about this product?

It's proved difficult for other team members to utilize at times, which may be frustrating for everyone, but that's not really Airtable fault. What I loathe the most about Airtable is that it seems to change tabs and filters whenever someone adds new ones or views stuff. This makes it tough for me and my coworkers to utilize it simultaneously.

What recommendations would you give to someone considering this product?

On a daily basis, Airtable should assist your team keep on track and better informed about group activities. You might look at some of Airtable project templates to get some of your early projects up and going faster; templates are a terrific resource in my opinion because they save a lot of time and work.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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