Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
2% Neutral
97% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

87

Deployment

86

Process Modelling and Design

86

Form and Report Building

85

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

86

Business Value Created

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

84

Vendor Support

82

Airtable Reviews

Raschelle M.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use and good for keeping track of stock.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Provide different organizational choices that allow us to swiftly and simply keep track of any event or project. It also allows teams of any size to handle work, clients, and ideas from a single point of contact. The administrative department, as well as the logistics and projects departments, are pleased with Airtable since we can observe the progress of tasks using the Gantt chart, as well as the productive hours, resource management, and they have order and control over the data base.

What is your favorite aspect of this product?

In my perspective, Airtable is a better option to Google Sheets. It has more advanced capabilities that allow you to see and use your data in a variety of ways based on the filters you choose, simplifying your job. We use Airtable to maintain the whole client information up to date, as well as to keep track of equipment and work gear. Because it is also a highly full crm, it has many other extremely important aspects, such as tracking the lucrative hours of the projects and being able to precisely monitor the expenditures of the activities.

What do you dislike most about this product?

So far, there hasn't been anything that I don't enjoy. It takes some effort to figure out how to utilize the site, but the UI is generally nice. However, the mobile application is tough to use; I believe it lacks some of the aesthetics found in the web version, making navigating difficult. It contains several function and sub-function levels, which might be confusing to the cells; they should seek for a somewhat cleaner design so that the screen does not appear overly saturated with information.

What recommendations would you give to someone considering this product?

If you understand the fundamentals of creating and deploying a relational database, Airtable has the potential to make you and your team far more productive. Because this program is as simple to use as an Excel spreadsheet, the learning curve is relatively short. It has many important functions, not only for project development, but also for knowing your revenue and spending and, as a result, avoiding money leaks, which is advantageous to the organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Georgina p.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Fairly user-friendly and more potent

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Because it enables us to manage all of our clients in one spot, my team and I enjoy using Airtable. Initially, I thought it wouldn't really affect how we normally conduct business, but now I see how stupid I was. It is a highly versatile product that is able to meet all of our needs.

What is your favorite aspect of this product?

The option to tailor each of my boards is one of my favorite features. In addition, I can collaborate closely with my team by synchronizing our projects, talking about them, and using the shared notes we have. I can schedule my 30 days social media updates with the aid of Airtable. I am now more meticulous and proactive in my work thanks to the training and help their team has provided me.

What do you dislike most about this product?

Not everything is always as user-friendly as it could be. I occasionally create my own template after looking at dozens of others for inspiration. The process will take some time to finish, so be patient. The interface is usually simple to use after it has been set up.

What recommendations would you give to someone considering this product?

When it comes to complex business process management, Airtable is one of the more potent business process management tools that offer a lot of flexibility and time-saving benefits. For cooperative teams, exchanging and saving data on the cloud is simple. It's simple to access all of your info from various devices.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Annette B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A highly versatile product

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

My life has been significantly made easier by all of the functionality and I found features on Airtable, including record linkage, a wealth of practical apps and data visualization tools, and interaction with other platforms I commonly use. I have had a really good overall experience with Airtable.

What is your favorite aspect of this product?

I adore its recently added function, Interfaces which are really interesting and beneficial. Airtable has spared me from having to deal with Excel sheets, and I appreciate that now I can put my efforts into something more important. I primarily use Airtable to process user-researched data and I find it to be fairly user-friendly. The universe is filled with so many amazing things, it's completely amazing.

What do you dislike most about this product?

There is no choice for text editing. On the records, for instance, it is occasionally quite important to highlight a portion of the language by making it bold, but sadly, this is not yet achievable. Both administrators and users must learn how to use Airtable before starting working on it.

What recommendations would you give to someone considering this product?

Users of Airtable can work with a variety of data formats in a grid-based framework. Additionally, it makes it easier to create cloud-based applications that can be quickly linked with other infrastructures. Airtable is the industry leader in business process management and teamwork. So pick it confidently!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Effective Service

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