Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative
2% Neutral
98% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

86

Process Modelling and Design

86

Deployment

86

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Form and Report Building

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

86

Ease of Customization

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

82

Airtable Reviews

Annette B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A highly versatile product

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

My life has been significantly made easier by all of the functionality and I found features on Airtable, including record linkage, a wealth of practical apps and data visualization tools, and interaction with other platforms I commonly use. I have had a really good overall experience with Airtable.

What is your favorite aspect of this product?

I adore its recently added function, Interfaces which are really interesting and beneficial. Airtable has spared me from having to deal with Excel sheets, and I appreciate that now I can put my efforts into something more important. I primarily use Airtable to process user-researched data and I find it to be fairly user-friendly. The universe is filled with so many amazing things, it's completely amazing.

What do you dislike most about this product?

There is no choice for text editing. On the records, for instance, it is occasionally quite important to highlight a portion of the language by making it bold, but sadly, this is not yet achievable. Both administrators and users must learn how to use Airtable before starting working on it.

What recommendations would you give to someone considering this product?

Users of Airtable can work with a variety of data formats in a grid-based framework. Additionally, it makes it easier to create cloud-based applications that can be quickly linked with other infrastructures. Airtable is the industry leader in business process management and teamwork. So pick it confidently!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Effective Service

Sydney H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Airtable reduces admin work

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is used for cross-departmental collaboration on special projects. It aids a cross-functional team by allowing all members to view the project at once, make comments and assign tags, and monitor individual tasks. Only in the context of product-related initiatives do we employ it. They don't employ it throughout the company as a whole.

What is your favorite aspect of this product?

Airtable's flexible viewing options are one of the reasons I enjoy using the app. I don't have to worry about the confidentiality of other views being compromised while allocating them to different businesses. This is useful in any situation where data is regularly updated. Data in a particular view may be updated by both myself and external parties without disclosing sensitive information.

What do you dislike most about this product?

The inability to connect the bases was a problem. For this reason, it is necessary that all tables use the same base for computations. So, when many groups work on the same database at once, updating separate tables, the resulting database might quickly grow to be quite large and possibly unstable.

What recommendations would you give to someone considering this product?

Simple features like column types may be implemented in Airtable without the need for the complex and time-consuming functionalities of Excel. The application may be used to manage a wide variety of projects, from those requiring basic task tracking and labeling to those involving more intricate details and deadlines related to customer implementations.

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Saves Time

Khloe F. J.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Highly customizable for project management.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

I became more productive at work by delegating jobs and projects to my team; we devised a structure that allows everyone to work in an organized manner. I work with a big number of clients and use Airtable to track their activities and the performance of their operations. It's an excellent tool for organizing a to-do list or team chores, as well as planning and sharing project timelines to teams and clients. We can dramatically minimize the amount of meetings now that we can swiftly discuss workflows and projects online with real-time changes.

What is your favorite aspect of this product?

I enjoy that I can create and share dashboards with my direct reports, allowing me to monitor their workload and ensuring they are supported and monitored properly. This tool takes aspects of your project and allows you to allocate them to specific computer users or request input or permission from clients along the route. Another great feature of Airtable is the availability of command frames, which allow you to keep track of your work in a more seamless manner; it's a great tool for meeting deadlines.

What do you dislike most about this product?

I initially had some difficulty with the number of notifications and emails I received from Airtable, it has issues with handling communications between computers and sends a lot of spam via email. When you change the date of a project or task, the program seems to interpret it as a new project and your work may be lost. Another problem with this app is that it immediately starts to exceed the number of guests allowed for its license and starts a process to upgrade it to a more expensive version without warning; it would be much better if at least a warning or error message was sent to the user.

What recommendations would you give to someone considering this product?

To guarantee that your whole organization can utilize and engage in your dashboards, incorporate a range of different sections of your business in the initial setup. It is advised that you utilize the My Tasks tool to keep track of activities taken by your team while you are away or to track your progress on existing tasks. Another terrific tool for folks who desire outstanding graphical representation is the possibility to utilize Kanban boards. You may divide the project into columns and categorize jobs, resulting in different dashboards for each column.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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