Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative
2% Neutral
98% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

86

Process Modelling and Design

86

Deployment

86

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Form and Report Building

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

86

Ease of Customization

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

82

Airtable Reviews

Adika S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Organize your projects visually.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

We can control the communication tactics of the organization with the help of Airtable, including internal emails and blog posts. Custom spreadsheets can be used to generate your budgets, which you can then download to your reports. You can organize your marketing tasks, list your materials, survey forms, plan your CRM content, and track your research.

What is your favorite aspect of this product?

You can select from task lists, kanban boards, Gantt charts, and your own custom gallery task management screens. Using Airtable's custom programmable spreadsheets, I'm able to track the time and effort spent by all staff. For the storage of our project resources, including documents, PDFs, companion spreadsheets, photos, videos, and other data, it is advantageous.

What do you dislike most about this product?

One may improve the task date option.

What recommendations would you give to someone considering this product?

I recommend Airtable is a good option you can design each board. You can discuss projects with your team in a participatory way, use their shared notes and collaborate with them in an organized way.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rosemarie P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Follow your projects with all luxury and details.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Data can be viewed in spreadsheet format using Airtable and as touch cards on mobile devices. Keep track of who is editing documents with the use of shared tables. You can chat with your co-workers through chat while they are working.

What is your favorite aspect of this product?

I like Airtable to let me see my data how I want. I can design multiple perspectives and categorize them in different ways. With a simple roadmap structure, I can quickly test ideas. You can share tables, add and delete data, and attach files with Airtable. You can collaborate with others by sending messages with your material and tagging it with certain information.

What do you dislike most about this product?

Subscription costs for Airtable are significant. Configuring and customizing it takes time.

What recommendations would you give to someone considering this product?

Airtable is a program that I recommend using because it allows you to place a variety of labels per row and embed one or more images in a cell in an organized way. The calendar, grid, and gallery are just a few of the options you can use to view and edit your data.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Keith M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Airtable is useful for keeping tabs on sales data

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Our team uses Airtable to manage the status of all of our ongoing projects and to maintain tabs on the many deliverables we have committed to for our various partners. There are numerous interconnected menus here. We also utilize it as a customer relationship management system. It's useful for maintaining data in a neat and tidy format with a straightforward user interface.

What is your favorite aspect of this product?

Useful for handling information in a tabular format. In essence, it may be likened to a spreadsheet, but one with a far more intuitive user interface. While it serves its job, it is not ideal for use as a customer relationship management tool. Organization-wide, we're using AirTable to store and gather data and information from key stakeholders.

What do you dislike most about this product?

Data is incompatible with the Google Apps we use. Confused as to whether to switch between bases or sheets inside a single base. We are unable to remove the AirTable logo from shared content while using social media.

What recommendations would you give to someone considering this product?

The Marketing and Sales team uses Airtable to keep tabs on the top leads and sales information. As a result, we can determine where our focus should be in order to generate the most viable leads. Ideal for businesses who lack the resources to invest in a robust database management system but need a simple way to migrate data from spreadsheets like Google Sheets or Microsoft Excel to a format more suited to handling larger, more sophisticated data sets.

Pros

  • Helps Innovate
  • Enables Productivity
  • Efficient Service
  • Effective Service

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