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Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative
2% Neutral
98% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

86

Process Modelling and Design

86

Deployment

86

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Form and Report Building

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

86

Ease of Customization

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

82

Airtable Reviews

Kelly S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Airtable: Project Management Software

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Companies in all industries need a tool they can use to automate their workflow, organize their processes and ensure they deliver results that meet specifications. This can be achieved by making use of a project management solution that focuses primarily on collaboration and data organization. One such cloud-based tool is Airtable, which targets the organization of each team or company.

What is your favorite aspect of this product?

Airtable features a centralized database that allows a team to work together seamlessly for greater efficiency. It also helps them collaborate through its familiar spreadsheet-like interface. What users see is software that acts like a spreadsheet with its rows and columns, as well as a system that functions as a unified location for records, content, projects and ideas. Airtable allows users to access data and migrate it to other databases without compromising its integrity. Users can also make use of attachments, rich media and text, photos, notes, barcodes and checkboxes.

What do you dislike most about this product?

Airtable is supposed to work similarly with Excel, users seem to find it challenging to create formulas. Many of them would prefer the software to have its own formula builder. The payment types are not very friendly. There are three pricing plans implemented by Airtable: Free, Plus and Pro. This is the same for most other programs, but Airtable charges per user rather than per organization. This makes it more expensive than other similar online collaboration tools. Even if all these users work for the same project and team, they are charged individually for using Airtable.

What recommendations would you give to someone considering this product?

It has a variety of templates. One of Airtable's strengths is its variety of templates and layouts to choose from. There are enough to choose from for anyone who prefers to use the built-in ones. However, those who are competent enough can also opt to create one of their own from scratch. Great display options. Each user has their own viewing options and preferences, depending on their work. Airtable allows users to switch from the grid appearance to the shape appearance. This means they can view the project as a typical spreadsheet and change it to something similar to a database.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muritho A.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Impressive Product! Easy to Deploy and Use!

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Impressive BPM workflow management

What is your favorite aspect of this product?

The UI and UX are great Easy to use Its highly collaborative and makes work easier

What do you dislike most about this product?

Sometimes issues are not attended to as fast as would be required.

What recommendations would you give to someone considering this product?

For real-time analytics and reports for your business, I highly recommend Airtable.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Carlos Eduardo D.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2022

Instant database with Airtable

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Our appreciation of this database calculation software, is that it allows us to effectively manage our data, and allows us to save time and money, is one of the best software we have had, an attribute is that it makes continuous monitoring of the work effectively, is practical and easy to use, with innovative features.

What is your favorite aspect of this product?

We aim to be one of his followers of this wonderful software, it gives us the opportunity to have our company planned, organized, based on a database on the Internet, saves time to our processes, has good design and is ergonomic in its functions, optimally manages our business data, has stored our documents taking systematic control of our work, one of its good features is collects data instantly, generates reports and plans step by step our tasks.

What do you dislike most about this product?

We think this program is great, but it has a few shortcomings, one of them is that you can not create tasks at the same time on the board, also has a lot of forum, when we have problems it is difficult to find customer service or technical support, your board is very limited when it is free version.

What recommendations would you give to someone considering this product?

If you are looking for a formal project management software, I think there might be better applications out there. But to be fair, I don't use it for formal (marketing) project management. On the other hand, I'm having a hard time finding a scenario that doesn't benefit from Airtable. It's still a compliment to Excel that it's a more attractive, friendlier, more charming cousin, but maybe not as smart. If my company stopped using Airtable, I would definitely panic because I spend hours a day using it and rely on it in many ways to do my job.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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