Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative
2% Neutral
98% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

86

Process Modelling and Design

86

Deployment

86

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Form and Report Building

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

86

Ease of Customization

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

82

Airtable Reviews

Karen B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Airtable is a robust platform.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is incredibly straightforward to use. We’re using the Airtable API to attach our backend to it – so it so effortlessly permits us to attach to a multitude of different apps via Zapier. Saving us loads of development effort. It syncs information on a live basis and allows us to feed that data into other applications. It’s fast and simple to access, and may simply discover new workflows or tables.

What is your favorite aspect of this product?

The sheer quantity of information that you simply can compile, track, and analyze in Airtable is astounding. It has transformed just about every space of our business, from project management to production analysis to worker record-keeping and onboarding and so much more.

What do you dislike most about this product?

There is a little learning curve and there are just so several use cases for Airtable across the complete business, at times it can desire you’re spending your whole life on the platform. The chances are endless. Typically getting some integrations to figure through Zapier can be a touch difficult, however. The UI can typically even be a little complicated, taking several steps to complete an easy task – and the dashboard is additionally not customizable.

What recommendations would you give to someone considering this product?

This is a versatile piece of software. I’ve used it for years: first, to track sales of home items when moving, then later for much more advanced projects. A well-designed layout helps keep info clear and neat, whilst the functions for data are extraordinarily powerful. I hardly scratch the surface of Airtable’s capability, even with many complex bases on the go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sebastian P.

  • Role: Consultant
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2022

Wildly flexible, swiss army knife for your brand.

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Airtable at first glance is a spreadsheet, until you dive into it and see what's under the hood. Airtable can track knowledge bases, profiles for job candidates, schedules for social media posts and more. Pretty much any use case you can come up with for Airtable, there is a way to create an elegant and easy-to-use solution for.

What is your favorite aspect of this product?

Taking into account all of the amazing features of Airtable, my favorite has to be it's ability to integrate cross platform with many apps I use, to create a home-base for all of my assets and business tools.

What do you dislike most about this product?

My only concern with Airtable is it is almost overwhelming at first and though that could be considered a user issue, sometimes it can seem like a monumental task to understand the deeper integrations of airtable.

What recommendations would you give to someone considering this product?

Take a look at your current software and see where Airtable can replace each one, and try out the free plan first. Airtable can likely streamline many different fragmented aspects of your business.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Adrian Eli B.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Direct connection of forms to database

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

You can give as much time to the business as you want. If you like the hustle and bustle and have some initial experience, you can start small and manage all aspects of the business on your own. It is not imperative to have a physical store or office space to start your business. You can do everything from the comfort of your home, at least in the beginning.

What is your favorite aspect of this product?

Since businesses and processes change daily, there will always be demand for new features, products and services for your business. In addition, there are several different business models and pricing levels you can implement that will allow you to reach all types of customers. You can use it for both business and personal use. Whether you want to create a content calendar and view your content in different views.

What do you dislike most about this product?

You can change and customize the workspace wrapper and change the color of the dashboard. Airtable does not integrate with collaboration services with which it is possible to review live changes within each spreadsheet.

What recommendations would you give to someone considering this product?

Once a customer invests in your product, they have invested their time and energy to use your product/service, which is very valuable to them. Usually, the product or service becomes indispensable to your customer. When starting an Airtable extension, there is no limit to the amount of goods you can generate. The stronger your business skills and the more energy/time you devote to your career, the more you will earn.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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