Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative
2% Neutral
98% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

86

Process Modelling and Design

86

Deployment

86

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Form and Report Building

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

86

Ease of Customization

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

82

Airtable Reviews

Anthony B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Airtable can be customized and is simple to use.

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Almost all of my professional needs are met by Airtable, and I couldn't be happier about it. I use it frequently; in fact, almost every day. When I was teaching, I used a number of different programs to conduct surveys and get student feedback. When my business grew and I needed to add more forms, I found the limitations and extra costs of every other program I tried to be too much to bear. What I like best about Airtable is its beautiful user interface, its absence of a monthly fee, and its promise of permanent data access.

What is your favorite aspect of this product?

As I go about my fundraising, I can tailor my views to my specific needs, and I can use automation to keep myself on track. In addition to being able to color-code my different tables, I can also assemble data and flows that work for what I need. Sharing, importing, and exporting information is a breeze, and I like that I can make surveys and forms to collect information directly into my sheets.

What do you dislike most about this product?

It took me a long time to figure out how to use the formulas so that my data would display properly, and the auto-save feature occasionally gets in the way of my ability to keep track of my edits in the way that works best for me. I would have liked the help section to be simpler to navigate.

What recommendations would you give to someone considering this product?

I have a situation in which this came in handy. A medical client of ours requested this feature so that they could review and approve content before it was published. By switching to kanban view, they could see the entire graphic and all of its content at once. Using the calendar view, I was able to easily shift the posts to differe

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kate M.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Game changer platform for our organization

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

I wish that creating connectors with other applications could be done more quickly now. I'd love it if there was a way to have my Airtable and a Google Sheet update simultaneously, but it didn't appear to be possible so I'd hope they could make it possible. Airtable has everything customized, which enables us to carry out tasks in a manner that best suits our workflows. Through this, we are able to combine our task management with the other applications we use and save a tonne of time thanks to automation.

What is your favorite aspect of this product?

Airtable makes our work easier. We have discovered that the forms function is really useful when we get tasks from various teams inside the organization. They only need to complete a few fields, and we will create and allocate the tasks correctly in the tool we use, saving us from having to manage several task management systems or procedures.

What do you dislike most about this product?

Customer service should include a chat option, in my opinion. There isn't much training that comes with it in reality. There are some videos, but it would be wonderful if there was a method to set up a webinar with an account manager there to teach us more about how we might use it.

What recommendations would you give to someone considering this product?

I believe once you get the hang of it, this program is tremendously powerful and manageable to use. You can use it with other programs like Typeform, Gmail, Google Drive, and Slack, to manage grant applications and prizes. Airtable works extremely well with Zapier to provide even more power, and it has many strong built-in automation capabilities.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Simon A.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Excellent tool for data

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

It is the ideal tool for us since it makes our work simple and quick, nearly meets our needs, and helps us grow our business on a smaller budget while still producing the best results. My ability to concentrate more on the production side of my firm thanks to the management of Airtable and organization services has improved business performance. Keeping track of all the tasks within an order has been one issue I've encountered as a made-to-order company.

What is your favorite aspect of this product?

It may also be used to delegate tasks, and because it has commenting and history recall features, teams within an organization can communicate effectively without needing to be experts in each other's team fields. For instance, a service representative can send a bug report to the development team without using more sophisticated bug management tools.

What do you dislike most about this product?

It currently contains around 80% of what I require, but I believe that over time they will start to add some of those items. Even yet, it is by far the most straightforward method for modifying data and doing a variety of helpful tasks.

What recommendations would you give to someone considering this product?

Because it doesn't require you to know how to code, Airtable is a fantastic piece of software. Additionally, it includes a comprehensive collection of capabilities that let you manage everything from your to-do list to your inventory. For individuals who wish to work efficiently in a short amount of time, I suggest this.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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