Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
2% Neutral
97% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

87

Deployment

86

Process Modelling and Design

86

Form and Report Building

85

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Ease of Customization

86

Business Value Created

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

84

Vendor Support

82

Airtable Reviews

Megan S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Airtable: Unveiling the Good and the Glitchy,

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

The way Airtable lets you completely customize bases (think spreadsheets) with different views like calendars, kanban boards, and even forms is absolutely fantastic. This means I can manage anything from product launch schedules to campaign ideation, all within a single platform

What is your favorite aspect of this product?

Airtable formulas are like magic tricks for data nerds like me. They allow me to automate tasks, create custom fields, and analyze data in ways that would be impossible with a traditional spreadsheet. For example, during the last Dubai Shopping Festival campaign, I built a formula that automatically calculated campaign performance metrics based on sales data in real-time. It was a game-changer!

What do you dislike most about this product?

Don't get me wrong, Airtable does reporting, but it's not its strongest suit. For complex reports, I sometimes need to export data and use another tool

What recommendations would you give to someone considering this product?

Speaking from an experienced user's point of view, if you're a retail product manager who needs a flexible tool to manage projects, track inventory, or brainstorm ideas, Airtable is definitely worth checking out.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Caring
  • Respectful

Dana B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent software for managing projects

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Users may tailor Airtable to their own needs and processes by modifying the app's appearance, behavior, and functionality. In my line of business, this is crucial. It's possible to connect it to other programs, including the popular chat app Slack. The best aspect is that you can access it from any internet-enabled device, such as a desktop computer, laptop, tablet, or smartphone. Because of this I am able to get more done in less time.

What is your favorite aspect of this product?

In order to centralize information, Airtable is a fantastic tool. It’s much simpler to see everything in one place than in Excel. This is great since I can adapt it to my needs by choosing from a wide variety of data field kinds. It offers an appealing aesthetic and a straightforward interface. It can handle complicated tasks as easily as it can handle basic ones. The automations that help make so many efficiencies possible are fantastic.

What do you dislike most about this product?

Airtable lacks certain functionality that rivals services like Zapier and Make. Although I anticipate that these features will be added in the future, I find that the product now meets my needs in a large percentage. It's quite close but not quite there yet. While not perfect, it remains the simplest method for performing a wide range of operations on data.

What recommendations would you give to someone considering this product?

You should consider using Airtable if you work in a specialized setting that outgrows the capabilities of traditional project tracking or collaboration applications. It's incredible to have the option of customizing a single source of data to meet the needs of each team member, whether those needs are aesthetic or functional in nature. Depending on your specific requirements, the setup process may take some time, but the end result will be well worth it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anthony B.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Airtable can be customized and is simple to use.

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Almost all of my professional needs are met by Airtable, and I couldn't be happier about it. I use it frequently; in fact, almost every day. When I was teaching, I used a number of different programs to conduct surveys and get student feedback. When my business grew and I needed to add more forms, I found the limitations and extra costs of every other program I tried to be too much to bear. What I like best about Airtable is its beautiful user interface, its absence of a monthly fee, and its promise of permanent data access.

What is your favorite aspect of this product?

As I go about my fundraising, I can tailor my views to my specific needs, and I can use automation to keep myself on track. In addition to being able to color-code my different tables, I can also assemble data and flows that work for what I need. Sharing, importing, and exporting information is a breeze, and I like that I can make surveys and forms to collect information directly into my sheets.

What do you dislike most about this product?

It took me a long time to figure out how to use the formulas so that my data would display properly, and the auto-save feature occasionally gets in the way of my ability to keep track of my edits in the way that works best for me. I would have liked the help section to be simpler to navigate.

What recommendations would you give to someone considering this product?

I have a situation in which this came in handy. A medical client of ours requested this feature so that they could review and approve content before it was published. By switching to kanban view, they could see the entire graphic and all of its content at once. Using the calendar view, I was able to easily shift the posts to differe

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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