Airtable Logo Award Winner Product Badge
Airtable Logo Award Winner Product Badge
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Business Process Management category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative
2% Neutral
98% Positive

Pros

  • Client Friendly Policies
  • Friendly Negotiation
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Process Management

87

Process Simulation and Execution

87

Collaboration

86

Process Modelling and Design

86

Deployment

86

Knowledge and Document Management

85

BPM Workflow and Approvals

85

Process Monitoring and Optimization

85

Form and Report Building

85

Business Rules Management

84

Analytics and Reporting

82

Vendor Capability Ratings

Average 85

Breadth of Features

88

Ease of Data Integration

87

Ease of Implementation

86

Business Value Created

86

Ease of Customization

86

Quality of Features

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Usability and Intuitiveness

83

Vendor Support

82

Airtable Reviews

Guilherme B.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy, but you need to know what you want to do.

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

It's like a Excel Spreadsheet, but, much powerful.

What is your favorite aspect of this product?

The simplicity to build complex processes.

What do you dislike most about this product?

Theres not a great way to store documents in it.

What recommendations would you give to someone considering this product?

Use it. This tool is really powerful and if you have time to study some advanced features, you can do almost everything with it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Syed Hasnain A.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted May 2023

makes project management a breeze

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

its flexibility and ease of use

What is your favorite aspect of this product?

customization options, from choosing different views to creating custom fields and forms

What do you dislike most about this product?

get expensive if you need to use it with a large team or for complex projects

What recommendations would you give to someone considering this product?

it's easy to create and organize your data in a way that suits your needs

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Daniel N.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Robust task and team collaboration tool

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

For managing projects, I tried many alternatives, but in my opinion, Airtables is a greater tool with a beautiful look. I've noticed that I'm more likely to check my Airtables and stay on top of my tasks and deadlines simply because it's enjoyable to use and look at.

What is your favorite aspect of this product?

Although I haven't used Airtables for very long, the time I did spend with it was really beneficial for me. I discovered many new and valuable things, and while all of its functionalities are commendable, in my opinion, it has a more user-friendly interface and provides superior database functionality without the need for coding knowledge.

What do you dislike most about this product?

Charging per user can become difficult. For smaller installations, we frequently use a generic account to get around this. Even so, it's still quite simple to set up 2FA security for up to three users. While Airtable does have included basic reporting and analytics features, it falls short of comparable project management solutions in terms of comprehensive reporting.

What recommendations would you give to someone considering this product?

There are a tonne of tools you can use with an Airtable, and it's really simple to set up, learn, and use. It also has an amazing templates library that you can customize to meet your needs, and its user interface is more user-friendly than other systems, making it simple for you to learn about our project's specifics and complete tasks using it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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