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Airtable Logo
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.2 /10
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Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

88

Project Invoicing and Accounting Integration

85

Email Synchronization & Tracking

85

Workflow Management

84

Resource Management

84

Calendar Integration

84

Quote to Project Conversion

84

Document Management

83

Reporting

82

Time & Expense Tracking

82

Planning and Scheduling

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of Customization

85

Quality of Features

85

Ease of Data Integration

84

Business Value Created

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

78

Vendor Support

76

Airtable Reviews

Taylor D.

  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Completely customizable, easy to use

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Airtable has a wide variety of features and options, and is very intuitive and easy to learn compared to similar platforms. The mobile app is exceptional, and the overall navigation and options on the website are very easy to use.

What is your favorite aspect of this product?

It is very easy to use, able to be used across various platforms, and serves as a one stop shop for our team and collaboration efforts.

What do you dislike most about this product?

We do a lot of work in Salesforce, so it would be nice if the integration between Airtable and Salesforce was more robust.

What recommendations would you give to someone considering this product?

It's incredibly helpful if you need to have a place where you can keep updated tables or data for easy review across teammates or supervisors. The free version is incredibly robust, and the ability to customize each template is invaluable no matter which department or area you work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patrick G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Airtable for Tracking Tasks and Projects

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

One word: ease. Don't worry about being completely prepared. The tool guides you through the process after you have the fundamentals down and the motivation to apply it. Robotic Processes. My absolute favorite! The ability to auto-update information and the seamless connectivity with services like Slack are two of my favorite features. Communication and Interaction Since not everyone needs the same level of detail, I find it useful to have both high-level and granular dashboards at their disposal. It appears to be highly specialized software, but it's really simply another way of displaying the same information.

What is your favorite aspect of this product?

The ability to link to several data sources and tables has been invaluable. The option to assign assignments based on our preferences has been very useful since it allows us to tailor our daily work to our unique needs. We tried a few more programs that automated work allocation more strictly, but they all required us to bend to their predetermined priorities. It's crucial to use forms since they provide deeper engagement with customers, such as letting them upload photographs for printing directly from my site.

What do you dislike most about this product?

If there is a way to make the database public or shareable, I would much appreciate it. One option is to use a form where the respondent may both change their response and submit it. That which I mean by this entire set of statements. When I have clients around, I'd want to have a link handy where they can go to check in on their progress and status. My clients, for instance, might provide updates on a weekly basis so that everyone could keep tabs on our collective success.

What recommendations would you give to someone considering this product?

Airtable is a simple solution to many complex issues. Managing projects, customers, roadmaps, catalogs, employee schedules, new client onboarding, stock levels, etc. In my opinion, this is the greatest strategy for those who are just starting out and are trying to save costs. Its many practical applications justify the price. If you require really intricate answers, you'll have to keep looking until you discover what you're looking for.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

VEry useful tool

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Hybrid of Spreadsheet and Database Functionality

What is your favorite aspect of this product?

My favorite aspect of Airtable is its flexibility as a hybrid tool that combines the power of a relational database with the simplicity of a spreadsheet.

What do you dislike most about this product?

Some of Airtable's most powerful features, like advanced automations, more robust integrations, and increased record limits, are only available in higher-priced plans

What recommendations would you give to someone considering this product?

Read documentation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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