Airtable Customer Reviews 2024

Airtable

Composite Score

8.9 /10

CX Score

9.2 /10

111 Reviews Write a Review

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What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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3 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

5 Top Rated Features

2022

Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative

3% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Caring
Enables Productivity

Feature Ratings

Average 82

Collaboration

Project Invoicing and Accounting Integration

Calendar Integration

Email Synchronization & Tracking

Workflow Management

Quote to Project Conversion

Resource Management

Document Management

Reporting

Planning and Scheduling

Time & Expense Tracking

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Process Management

Score 8.9

View Airtable in this category (opens in a new tab)

Airtable Reviews

Marc v.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Powerful tool once you understand its capabilities

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Its more versatile than most tools available in this space. We have used competitor tools but where it really shines is the depth of the databases you are able to produce. if you need more than 10 000 lines, and you need automation it is a brilliant solution

What is your favorite aspect of this product?

We have not found a use which Airtable was not able to resolve.

What do you dislike most about this product?

Its very complex, there is a huge barrier to entry. an academy or a wizzard on how to use it would be super helpful to the new comers.

What recommendations would you give to someone considering this product?

Stick with it, once you understand the basics, the possibilities of the tool is endless. so really commit to it, it will pay off

Pros

Helps Innovate
Continually Improving Product
Includes Product Enhancements
Reliable

Laurie Julie B.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2021

Airtable is our solution.

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Carrying out inventory management, uploading spreadsheets of the file versions, organizing product lists are some of the options for what we are currently using Airtable. Ideal for any company regardless of its size. Optimizing and automating processes and systems has been one of the things that Airtable is using.

What is your favorite aspect of this product?

It is a data management platform that can be essential for your organization thanks to its good data structure. It has several tools, many options to offer the company amazing API.

What do you dislike most about this product?

I could not say anything bad about this platform at all, at the moment we are very happy with everything we can do through it, it is very functional and pleasant.

What recommendations would you give to someone considering this product?

It's an ideal solution for event planning, to-do lists, and comparisons, among others. It has some shares in the cloud. Ideal when there are situations in which the projects involve several people at the same time, it adapts very well to that situation.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ardin M.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2020

Great feedback gathering product

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

The easy of use and how easy it makes to generate feedback forms

What is your favorite aspect of this product?

Reporting and how easily it is to extract the feedback generated

What do you dislike most about this product?

I don't have any

What recommendations would you give to someone considering this product?

An "overview" of the feedback collected sent to the project owner once a week containing number of users that filled the generated form.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Airtable

What is Airtable?

Company Details

Book a Free Demo Today!

Awards & Recognition

Airtable Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Airtable?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Time & Expense Tracking Ability to track time for planning and estimating

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Process Management

Airtable Reviews

Marc v.

Powerful tool once you understand its capabilities

Likeliness to Recommend

Pros

Laurie Julie B.

Airtable is our solution.

Likeliness to Recommend

Pros

Ardin M.

Great feedback gathering product

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Project Invoicing and Accounting Integration

Calendar Integration

Email Synchronization & Tracking

Workflow Management

Quote to Project Conversion

Resource Management

Document Management

Reporting

Planning and Scheduling

Time & Expense Tracking

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support