Airtable Customer Reviews 2024

Airtable

Composite Score

8.9 /10

CX Score

9.2 /10

111 Reviews Write a Review

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What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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3 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

2 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

5 Top Rated Features

2022

Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative

3% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Caring
Enables Productivity

Feature Ratings

Average 82

Collaboration

Project Invoicing and Accounting Integration

Calendar Integration

Email Synchronization & Tracking

Workflow Management

Quote to Project Conversion

Resource Management

Document Management

Reporting

Planning and Scheduling

Time & Expense Tracking

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Process Management

Score 8.9

View Airtable in this category (opens in a new tab)

Airtable Reviews

Justin H.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Ease of collaboration and great features

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Airtable allows the ease and familiarity of a spreedsheet combined with the ability to rapidly develop unique dashboards with visualizations. This has enabled me with minimal work to take the data I already was collecting and create live dashboards for various constituencies I serve.

What is your favorite aspect of this product?

My favorite aspect would be dashboard customization - whether for my own uses or an external stakeholder, I have many options to create a clean and attractive data display. Additionally, they significantly discounted the license for educators during the pandemic, which I directly benefitted from and speaks to the character and altruism of the company.

What do you dislike most about this product?

There's not much to dislike about airtable. For some use cases the available data visualizations are limited, or you have to be a power user to set up tables to create the kind of visualization you need (again, in limited use cases).

What recommendations would you give to someone considering this product?

Ditch your spreadsheets! Airtable provides a rich feature set with an attractive and intuitive UI that will impress your stakeholders and draw more into collaboration. It has been a game changer for me as I document and analyze data across my educational organization.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sanudi G.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Best user friendly task management platform

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Ability to record things with the help of zapier. Ability to easily visually analyse those data and information

What is your favorite aspect of this product?

I love the color coded options, and the ability to move records easily.

What do you dislike most about this product?

The whole user interface sort of look stacked. wish it was a little more organized space-wise

What recommendations would you give to someone considering this product?

Highly recommended! If you are looking a way to enhance your productivity by task wise or business process wise - Airtable is the BEST solution for you!

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Mohammad A.

Role: Consultant
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

The most flexible task tracking and PM app

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable offers a portfolio of ready-made templates that may be customized to meet the needs of any project. You may create an integrated database for your project using Airtable's customizable columns and many other features that make data administration easier and save time and effort for everyone on the team.

What is your favorite aspect of this product?

My favorite feature of Airtable is how it integrates the tasks that all members of the work team enter into one place. If you're looking for a process that's easy to track and provides actual results in solving problems in a timely manner then this is the one for you.

What do you dislike most about this product?

Nothing to say, Airtable has a unique user interface, and the way to modify work duties using Airtable is a one-of-a-kind manner, making it suited for both small and large businesses.

What recommendations would you give to someone considering this product?

It's something I advocate utilizing, especially for startups, because it will help them manage projects professionally.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Airtable

What is Airtable?

Company Details

Book a Free Demo Today!

Awards & Recognition

Airtable Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Airtable?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Time & Expense Tracking Ability to track time for planning and estimating

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Process Management

Airtable Reviews

Justin H.

Ease of collaboration and great features

Likeliness to Recommend

Pros

Sanudi G.

Best user friendly task management platform

Likeliness to Recommend

Pros

Mohammad A.

The most flexible task tracking and PM app

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Project Invoicing and Accounting Integration

Calendar Integration

Email Synchronization & Tracking

Workflow Management

Quote to Project Conversion

Resource Management

Document Management

Reporting

Planning and Scheduling

Time & Expense Tracking

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Ease of Data Integration

Quality of Features

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support