Airtable Customer Reviews 2025 | SoftwareReviews

Airtable

Composite Score

8.9 /10

CX Score

9.2 /10

118 Reviews Write a Review

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What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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3 Top Rated Capabilities

5 Top Rated Features

2024

2 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

5 Top Rated Features

2022

Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative

3% Neutral

96% Positive

Pros

Helps Innovate
Reliable
Caring
Enables Productivity

Feature Ratings

Average 82

Collaboration

Project Invoicing and Accounting Integration

Email Synchronization & Tracking

Workflow Management

Resource Management

Calendar Integration

Quote to Project Conversion

Document Management

Reporting

Time & Expense Tracking

Planning and Scheduling

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Process Management

Score 8.9

View Airtable in this category (opens in a new tab)

Airtable Reviews

Katia B.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Good product

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

easy to use

What is your favorite aspect of this product?

user friendly

What do you dislike most about this product?

nothing to add

What recommendations would you give to someone considering this product?

nothing to add

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Seth W.

Role: Operations
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Useful tool but there are better options

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Not much as some others do things better

What is your favorite aspect of this product?

It was useful in identifying all the staffers by organizing them together, especially when covid first happened and people weren't meeting in person

What do you dislike most about this product?

Doesn't have more effective features like Monday.com for example

What recommendations would you give to someone considering this product?

Good for the price if you're in need of project management software

Dana B.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Excellent software for managing projects

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Users may tailor Airtable to their own needs and processes by modifying the app's appearance, behavior, and functionality. In my line of business, this is crucial. It's possible to connect it to other programs, including the popular chat app Slack. The best aspect is that you can access it from any internet-enabled device, such as a desktop computer, laptop, tablet, or smartphone. Because of this I am able to get more done in less time.

What is your favorite aspect of this product?

In order to centralize information, Airtable is a fantastic tool. It’s much simpler to see everything in one place than in Excel. This is great since I can adapt it to my needs by choosing from a wide variety of data field kinds. It offers an appealing aesthetic and a straightforward interface. It can handle complicated tasks as easily as it can handle basic ones. The automations that help make so many efficiencies possible are fantastic.

What do you dislike most about this product?

Airtable lacks certain functionality that rivals services like Zapier and Make. Although I anticipate that these features will be added in the future, I find that the product now meets my needs in a large percentage. It's quite close but not quite there yet. While not perfect, it remains the simplest method for performing a wide range of operations on data.

What recommendations would you give to someone considering this product?

You should consider using Airtable if you work in a specialized setting that outgrows the capabilities of traditional project tracking or collaboration applications. It's incredible to have the option of customizing a single source of data to meet the needs of each team member, whether those needs are aesthetic or functional in nature. Depending on your specific requirements, the setup process may take some time, but the end result will be well worth it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Airtable

What is Airtable?

Company Details

Book a Free Demo Today!

Awards & Recognition

Airtable Ratings

88 Likeliness to Recommend

1 Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Airtable?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Time & Expense Tracking Ability to track time for planning and estimating

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Process Management

Airtable Reviews

Katia B.

Good product

Likeliness to Recommend

Pros

Seth W.

Useful tool but there are better options

Likeliness to Recommend

Dana B.

Excellent software for managing projects

Likeliness to Recommend

Pros

Most Popular Airtable Comparisons

Asana

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Microsoft Project

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monday.com

1
Since last award

Feature Ratings

Collaboration

Project Invoicing and Accounting Integration

Email Synchronization & Tracking

Workflow Management

Resource Management

Calendar Integration

Quote to Project Conversion

Document Management

Reporting

Time & Expense Tracking

Planning and Scheduling

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support