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Airtable Logo
Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.2 /10
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Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

88

Project Invoicing and Accounting Integration

85

Email Synchronization & Tracking

85

Workflow Management

84

Resource Management

84

Calendar Integration

84

Quote to Project Conversion

84

Document Management

83

Reporting

82

Time & Expense Tracking

82

Planning and Scheduling

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of Customization

85

Quality of Features

85

Ease of Data Integration

84

Business Value Created

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

78

Vendor Support

76

Airtable Reviews

Karen B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Airtable is a robust platform.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is incredibly straightforward to use. We’re using the Airtable API to attach our backend to it – so it so effortlessly permits us to attach to a multitude of different apps via Zapier. Saving us loads of development effort. It syncs information on a live basis and allows us to feed that data into other applications. It’s fast and simple to access, and may simply discover new workflows or tables.

What is your favorite aspect of this product?

The sheer quantity of information that you simply can compile, track, and analyze in Airtable is astounding. It has transformed just about every space of our business, from project management to production analysis to worker record-keeping and onboarding and so much more.

What do you dislike most about this product?

There is a little learning curve and there are just so several use cases for Airtable across the complete business, at times it can desire you’re spending your whole life on the platform. The chances are endless. Typically getting some integrations to figure through Zapier can be a touch difficult, however. The UI can typically even be a little complicated, taking several steps to complete an easy task – and the dashboard is additionally not customizable.

What recommendations would you give to someone considering this product?

This is a versatile piece of software. I’ve used it for years: first, to track sales of home items when moving, then later for much more advanced projects. A well-designed layout helps keep info clear and neat, whilst the functions for data are extraordinarily powerful. I hardly scratch the surface of Airtable’s capability, even with many complex bases on the go.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sebastian P.

  • Role: Consultant
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2022

Wildly flexible, swiss army knife for your brand.

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Airtable at first glance is a spreadsheet, until you dive into it and see what's under the hood. Airtable can track knowledge bases, profiles for job candidates, schedules for social media posts and more. Pretty much any use case you can come up with for Airtable, there is a way to create an elegant and easy-to-use solution for.

What is your favorite aspect of this product?

Taking into account all of the amazing features of Airtable, my favorite has to be it's ability to integrate cross platform with many apps I use, to create a home-base for all of my assets and business tools.

What do you dislike most about this product?

My only concern with Airtable is it is almost overwhelming at first and though that could be considered a user issue, sometimes it can seem like a monumental task to understand the deeper integrations of airtable.

What recommendations would you give to someone considering this product?

Take a look at your current software and see where Airtable can replace each one, and try out the free plan first. Airtable can likely streamline many different fragmented aspects of your business.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Amenda N.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Set up forms that are relatively straightforward.

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

It’s fairly intuitive and straightforward to search out tutorials and facilitate for things that aren’t clear in the software. I favor the various ways I can sort and see the info and it makes tracking information clear across multiple dashboards. I like that I can lock down what individuals have access to or not by linking databases—for example, we let our coordinators see and help populate our Rolodex of shoppers and collaborators, however that Rolodex base feeds our CRM and staffing databases that they do not have access to, so we can keep financial data solely accessible to owners and accounting.

What is your favorite aspect of this product?

Airtable is fast and secure (supports SSO login as well), provides straightforward data visualization, and it’s from the simplest tools that can be used by groups to communicate. It may also be used as a task assignment software system and thanks to history recall and commenting functionality, groups within an organization can extremely talk about alternative things without being consultants on other’ team fields. Let’s say a support agent can produce a bug request to the development team without the support agent having to access more difficult bug management software.

What do you dislike most about this product?

If you don’t have a premium plan and you wish to synchronize data between 2 databases, there’s a button that synchs the data. It’s really difficult to search for that button. I’m finding out all the time. And with the latest changes on the UI, I’m searching even a lot every time.

What recommendations would you give to someone considering this product?

I like how easy it’s to make data tables that are fully customizable in how I use the data. I can manipulate things however I want to to get the top result I need. Airtable can handle most of the work with data manipulation once I am developing web apps.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Commodity Features
  • Security Frustrates

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