Airtable Customer Reviews 2025 | SoftwareReviews

Airtable

Composite Score

8.1 /10

CX Score

8.3 /10

16 Reviews Write a Review

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What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 89%
Conflict Resolution:: 92%
Strategy & Innovation:: 93%
Service Experience:: 99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative

0% Neutral

100% Positive

Pros

Enables Productivity
Trustworthy
Unique Features
Efficient Service

Feature Ratings

Average 85

Due Dates

Mobile Version Available

Task Categorization

Drag and Drop Prioritization

Shared Task List

Task Assignment

Task Status

List Tasks

Automated Workflow

Notifications

Task Prioritization

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Implementation

Vendor Support

Availability and Quality of Training

Also Featured in...

Business Process Management

Score 8.9

View Airtable in this category (opens in a new tab)

Project Management - Enterprise

Score 8.9

View Airtable in this category (opens in a new tab)

Airtable Reviews

Esther N.

Role: Student Academic
Industry: Communications
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Nov 2024

The best database product ever

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Airtable can be accessed on mobile apps, browsers and webpages while most products can only be accessed on mobile apps. Airtable is easy to use and implement while other products have proven difficult in these areas.

What is your favorite aspect of this product?

Ease of use and reliably secure.

What do you dislike most about this product?

Airtable does not have a variety of auto features like other products.

What recommendations would you give to someone considering this product?

Airteable is one of the best products you'll ever use.

Pros

Helps Innovate
Reliable
Efficient Service
Effective Service

Cons

Less Performance Enhancing

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Sep 2024

Great product with a ton of uses

Likeliness to Recommend

9 /10

Pros

Unique Features
Effective Service
Saves Time
Reliable

Cons

Vendor Friendly Policies
Under Delivered
Less Transparent

Kara B.

Role: Industry Specific Role
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Wonderful for project/task management

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Beautiful design, ease of use, great organizational options

What is your favorite aspect of this product?

I love how much organization you can put into your projects, from due dates to project status to who's working on what project, and the ability to add new categories dependent on need.

What do you dislike most about this product?

No dislikes.

What recommendations would you give to someone considering this product?

Fantastic for any business looking to utilize successful project management techniques.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Airtable

What is Airtable?

Company Details

Need Assistance?

Airtable Ratings

87 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Airtable?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Due Dates Ability to track due dates of tasks

Mobile Version Available Ability to view and edit task lists on mobile devices

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Task Assignment Ability to see task assignee

Task Status Ability to display current status of tasks

List Tasks Display outstanding tasks

Automated Workflow Workflow based on events.

Notifications Tool alerts business of an application generated event.

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Business Process Management

Project Management - Enterprise

Airtable Reviews

Esther N.

The best database product ever

Likeliness to Recommend

Pros

Cons

Great product with a ton of uses

Likeliness to Recommend

Pros

Cons

Kara B.

Wonderful for project/task management

Likeliness to Recommend

Pros

Feature Ratings

Due Dates

Mobile Version Available

Task Categorization

Drag and Drop Prioritization

Shared Task List

Task Assignment

Task Status

List Tasks

Automated Workflow

Notifications

Task Prioritization

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Implementation

Vendor Support

Availability and Quality of Training