Airtable Customer Reviews 2025 | SoftwareReviews

Airtable

Composite Score

8.1 /10

CX Score

8.3 /10

16 Reviews Write a Review

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What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 89%
Conflict Resolution:: 92%
Strategy & Innovation:: 93%
Service Experience:: 99%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

0% Negative

0% Neutral

100% Positive

Pros

Enables Productivity
Trustworthy
Unique Features
Efficient Service

Feature Ratings

Average 85

Due Dates

Mobile Version Available

Task Categorization

Drag and Drop Prioritization

Shared Task List

Task Assignment

Task Status

List Tasks

Automated Workflow

Notifications

Task Prioritization

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Implementation

Vendor Support

Availability and Quality of Training

Also Featured in...

Business Process Management

Score 8.9

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Project Management - Enterprise

Score 8.9

View Airtable in this category (opens in a new tab)

Airtable Reviews

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2024

One of the best product in this category

Likeliness to Recommend

8 /10

Pros

Client's Interest First
Helps Innovate
Reliable
Performance Enhancing

Heidi M.

Role: Sales Marketing
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2023

I like their product and recommend it

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

I'm not too sure,

What is your favorite aspect of this product?

I like the ease of the products use.

What do you dislike most about this product?

No complaints

What recommendations would you give to someone considering this product?

Give it a try

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Carletta C.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Take notes and organize activities.

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Airtable has been a complete workspace, not just an app to take notes or manage tasks for me. I can create pages, databases, boards, lists... anything. What I need, I can do: pages, databases, boards, lists, whatever. From team sprints to technical documentation, this has helped me keep everything in one place as a developer. Also, the code integration is great: I can embed blocks of code in your notes and see them with the right syntax highlighting.

What is your favorite aspect of this product?

Meetings, documentation, databases, frontends and backends are the constant in my life. I have all my information spread out in a thousand places: notes, documents, tasks and codes.

What do you dislike most about this product?

The mobile version lacks the capabilities of the desktop version, but still works well enough. Compared to using a computer, checking something quickly on my phone can be a little painful sometimes.

What recommendations would you give to someone considering this product?

My workflow has improved dramatically. I made a page on Airtable to document all the endpoints and code samples while developing a new API, and made sure to share the link with the team. Development progressed more rapidly because information was widely accessible to all. The ability to see everything in one place was a huge improvement; it’s also incredibly adaptable, easy to use and packed with capabilities that meet our requirements.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Unique Features

Airtable

What is Airtable?

Company Details

Need Assistance?

Airtable Ratings

87 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Airtable?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Due Dates Ability to track due dates of tasks

Mobile Version Available Ability to view and edit task lists on mobile devices

Task Categorization Ability to categorize tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Shared Task List Ability to share a list with a team and have multiple team members edit the task list

Task Assignment Ability to see task assignee

Task Status Ability to display current status of tasks

List Tasks Display outstanding tasks

Automated Workflow Workflow based on events.

Notifications Tool alerts business of an application generated event.

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Business Process Management

Project Management - Enterprise

Airtable Reviews

One of the best product in this category

Likeliness to Recommend

Pros

Heidi M.

I like their product and recommend it

Likeliness to Recommend

Pros

Carletta C.

Take notes and organize activities.

Likeliness to Recommend

Pros

Feature Ratings

Due Dates

Mobile Version Available

Task Categorization

Drag and Drop Prioritization

Shared Task List

Task Assignment

Task Status

List Tasks

Automated Workflow

Notifications

Task Prioritization

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Quality of Features

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Implementation

Vendor Support

Availability and Quality of Training