AgoraPulse

Agorapulse

Composite Score

8.5 /10

CX Score

8.7 /10

67 Reviews Write a Review

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What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details

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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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6 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

4 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2023

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

4 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative

3% Neutral

97% Positive

Pros

Reliable
Enables Productivity
Trustworthy
Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

Dashboards and Visualization

Social Moderation and Workflow Management

Social Response Management

Social Media Channel Integration Outbound

Social Asset Management

Social Post Archival

Campaign Execution

Sentiment Analysis

Trend Analysis

Contextual Analysis

Vendor Capability Ratings

Average 83

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of IT Administration

Availability and Quality of Training

Also Featured in...

Social Media Monitoring

Score 7.8

View Agorapulse in this category (opens in a new tab)

Agorapulse Reviews

Laura G.

Role: Consultant
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Easy to use, great functionality and reporting

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

We found the reporting capabilties to be most flexible and effective and it offered the best package out of all the ones we looked at. We did a free trial and got a sense of it before having to commit. They offer nonprofit discounts.

What is your favorite aspect of this product?

It's so easy and inuitive to post, schedule etc, but the reporting is so easy and clean.

What do you dislike most about this product?

nothing - honestly. There's no aspect to Agorapulse that doesn't work well or isn't easy to use.

What recommendations would you give to someone considering this product?

Take advantage of a free trial and you'll see how great it is to use!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Natasha S.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Fantastic software - makes life easier!

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

Agorapulse offers social listening which is a tool that not many platforms offer, or, if they do, it is at a steep price.

What is your favorite aspect of this product?

I love the ability to enter in my own branded hashtags and hear what others have to say about my brand/product! It really helps our marketing efforts as we have a direct line of sight to users ideas and thoughts of what they want to see from us.

What do you dislike most about this product?

I wish they had more international abilities so I can learn more about my international customers.

What recommendations would you give to someone considering this product?

I highly recommend this product for your customer service/social media team. It is much easier to streamline all social pages into one platform and have the ability to respond to multiple social requests on different platforms, from one place.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kate D.

Role: Sales Marketing
Industry: Apparel
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Very easy to use!

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

Agorapulse is a more user friendly company and creates an easier way to schedule posts to go out and view them before we can send them.

What is your favorite aspect of this product?

I love how user friendly this site is and how my coworkers and I learned how to use it and can see our feed before it goes up to schedule our pictures.

What do you dislike most about this product?

I have no complaints

What recommendations would you give to someone considering this product?

I would highly suggest this product! It’s an amazing company and super user friendly

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Agorapulse

What is Agorapulse?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

Agorapulse Ratings

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Agorapulse?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Social Media Monitoring

Agorapulse Reviews

Laura G.

Easy to use, great functionality and reporting

Likeliness to Recommend

Pros

Natasha S.

Fantastic software - makes life easier!

Likeliness to Recommend

Pros

Kate D.

Very easy to use!

Likeliness to Recommend

Pros

Most Popular Agorapulse Comparisons

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Buffer

HubSpot Marketing Hub (Social)

Sprout Social Enterprise

Meltwater

Sprinklr Social

2
Since last award

Feature Ratings

Social Media Channel Integration Inbound

Dashboards and Visualization

Social Moderation and Workflow Management

Social Response Management

Social Media Channel Integration Outbound

Social Asset Management

Social Post Archival

Campaign Execution

Sentiment Analysis

Trend Analysis

Contextual Analysis

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Business Value Created

Vendor Support

Ease of IT Administration

Availability and Quality of Training