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Agorapulse Logo
AgoraPulse

Agorapulse

Composite Score
8.3 /10
CX Score
8.6 /10
Category
Agorapulse
8.3 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
97%
Negotiation and Contract:
95%
Conflict Resolution:
94%
Strategy & Innovation:
94%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

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0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

89

Social Moderation and Workflow Management

87

Dashboards and Visualization

86

Social Response Management

85

Social Asset Management

85

Social Media Channel Integration Outbound

85

Campaign Execution

83

Sentiment Analysis

82

Social Post Archival

82

Trend Analysis

79

Contextual Analysis

78

Vendor Capability Ratings

Average 83

Ease of Implementation

90

Breadth of Features

85

Quality of Features

84

Usability and Intuitiveness

84

Ease of Data Integration

83

Business Value Created

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Vendor Support

81

Availability and Quality of Training

79

Agorapulse Reviews

Olivia S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use and many features

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

Options of linking multiple social media accounts (14 FB country-specific accounts)

What is your favorite aspect of this product?

Having all social media interaction in one platform

What do you dislike most about this product?

The reporting features, they feel limited in terms of determining agent's productivity

What recommendations would you give to someone considering this product?

It;s a good platform with excellent cost/benefit

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Monica L.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A Proficient Stage for Social Media Programming

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Its scheduling and publishing abilities allow users to plan their strategies in advance and execute them when required. Its reporting and analytic feature give the s us an opportunity for a deep inside view of social media accounts. It also gives access to a unified social media inbox.

What is your favorite aspect of this product?

It’s saved replies feature is also my loved one aspect as it saves time from replying individually to every fan. It facilitates answering the questions by just a click in seconds. This platform is also well-suited to small businesses in managing social media profiles by integrating all accounts.

What do you dislike most about this product?

However, there is always room for improvement in everything. There are some issues that come up while working with the software but the Agorapulse team is always ready to help with any issue its users are facing. The rest of the things work amazingly.

What recommendations would you give to someone considering this product?

I highly recommend this software to anyone looking for the best social media networking. It offers the best experience to users on social networks. I have been using this for a long time. Its analytics are also incredible. Go for it without any second thought.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Caring

Devang S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Powerful All-in-One Social Media Management Tool

Likeliness to Recommend

10 /10

What differentiates Agorapulse from other similar products?

I recently started using Agorapulse for my social media management needs, and it has been a great experience so far. It is an intuitive and powerful all-in-one social media management tool that offers features such as scheduling, monitoring, reporting, and more. It is user-friendly and easy to set up, and I've found that it helps me manage my social media accounts more efficiently. Highly recommend!

What is your favorite aspect of this product?

Agorapulse is a great tool for managing social media accounts. It's easy to use, comprehensive, and helps you save time and get better results.

What do you dislike most about this product?

Agorapulse is expensive and limited in features, making it difficult to manage complex social media campaigns.

What recommendations would you give to someone considering this product?

Agorapulse is a great tool for managing social media accounts. It's user-friendly, efficient, and provides great insights about performance. Highly recommended!

Pros

  • Performance Enhancing
  • Unique Features
  • Friendly Negotiation
  • Security Protects

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