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Agorapulse Logo
AgoraPulse

Agorapulse

Composite Score
8.5 /10
CX Score
8.7 /10
Category
Agorapulse
8.5 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Management - Enterprise category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
3% Neutral
97% Positive

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 85

Social Media Channel Integration Inbound

89

Dashboards and Visualization

87

Social Moderation and Workflow Management

86

Social Response Management

86

Social Media Channel Integration Outbound

86

Social Asset Management

86

Social Post Archival

83

Campaign Execution

83

Sentiment Analysis

82

Trend Analysis

80

Contextual Analysis

79

Vendor Capability Ratings

Average 83

Ease of Implementation

89

Quality of Features

85

Usability and Intuitiveness

85

Breadth of Features

84

Ease of Data Integration

84

Ease of Customization

83

Product Strategy and Rate of Improvement

83

Business Value Created

83

Ease of IT Administration

81

Vendor Support

80

Availability and Quality of Training

79

Agorapulse Reviews

Kantafu K.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A Great Social Media Management Solution For SMEs

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

When it comes to managing social media presence, Agorapulse is the best as it also comes with social media monitoring features making it irresistible

What is your favorite aspect of this product?

I like that it integrates well with most social media pages It makes growing business social media presence easy It tracks mentions It's easy to create and schedule posts

What do you dislike most about this product?

All has been smooth and really no complaints while using Agorapulse

What recommendations would you give to someone considering this product?

It has served as really well as a social media management software and so I recommend it as it also makes social media monitoring easy

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Caring

Olivia S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Easy to use and many features

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

Options of linking multiple social media accounts (14 FB country-specific accounts)

What is your favorite aspect of this product?

Having all social media interaction in one platform

What do you dislike most about this product?

The reporting features, they feel limited in terms of determining agent's productivity

What recommendations would you give to someone considering this product?

It;s a good platform with excellent cost/benefit

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Monica L.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A Proficient Stage for Social Media Programming

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

Its scheduling and publishing abilities allow users to plan their strategies in advance and execute them when required. Its reporting and analytic feature give the s us an opportunity for a deep inside view of social media accounts. It also gives access to a unified social media inbox.

What is your favorite aspect of this product?

It’s saved replies feature is also my loved one aspect as it saves time from replying individually to every fan. It facilitates answering the questions by just a click in seconds. This platform is also well-suited to small businesses in managing social media profiles by integrating all accounts.

What do you dislike most about this product?

However, there is always room for improvement in everything. There are some issues that come up while working with the software but the Agorapulse team is always ready to help with any issue its users are facing. The rest of the things work amazingly.

What recommendations would you give to someone considering this product?

I highly recommend this software to anyone looking for the best social media networking. It offers the best experience to users on social networks. I have been using this for a long time. Its analytics are also incredible. Go for it without any second thought.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Caring

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