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Agorapulse Logo Award Winner Product Badge
AgoraPulse

Agorapulse

Composite Score
7.8 /10
CX Score
8.1 /10
Category
Agorapulse
7.8 /10

What is Agorapulse?

Agorapulse is an affordable social media dashboard that helps businesses and agencies easily publish content and manage their most important conversations on their social networks. Agorapules allows you to stay organized, save time, and easily manage your social media with Agorapulse’s inbox, publishing, reporting, monitoring, and team collaboration tools.

Company Details


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Awards & Recognition

Agorapulse won the following awards in the Social Media Monitoring category

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Agorapulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agorapulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agorapulse?

0% Negative
0% Neutral
100% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

90

Visual Analytics

88

Publishing

87

Social Media Channel Integration Inbound

86

Sentiment Analysis

83

Dashboards and Reporting

81

Audience Segmentation

79

Influencer Identification

79

Competitor Tracking

74

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Breadth of Features

86

Quality of Features

85

Ease of Customization

85

Ease of Data Integration

85

Business Value Created

84

Usability and Intuitiveness

84

Vendor Support

83

Availability and Quality of Training

82

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Agorapulse Reviews

Josue H.

  • Role: Sales Marketing
  • Industry: Machinery
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Agorapulse to manage and centralize social network

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

At the communication and media level, we have a process for the correct management of them that simplifies all this activity for us and we don't waste time repeating the same action on several platforms, so we use Agorapulse for the management of social networks and for reporting. Our account managers use it to schedule content, create reports and interact with followers.

What is your favorite aspect of this product?

We have a lot of time saved thanks to the variety of tools it provides us with such as having to scan hundreds of ads manually to not miss our community's questions and being able to do it easily from one place such as extensive content writing and publishing for Facebook, LinkedIn and Twitter among many more platforms.

What do you dislike most about this product?

The addition of TikTok to the platform would be excellent due to it being one of the most trending app of recent times as would the Instagram grid preview functionality for an overview of the material and alerts for increased engagement on a particular post to know how much traffic it has at the moment and what makes it trending.

What recommendations would you give to someone considering this product?

Excellent platform for managing small teams looking to schedule posts and respond to users by adding a button to go to the social media feed for creating filters that go a long way in preventing negative conversations that way.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

Livia T.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

organized social media management.

Likeliness to Recommend

8 /10

What differentiates Agorapulse from other similar products?

I like the way Agorapulse organizes our message inbox. We get to manage and respond to all incoming messages from any of our social media accounts from one place. Thus, it is easier to review , bookmark and assign incoming messages as they are received. That we are able to do this , has greatly reduced pile-up of unanswered messages and , has made it difficult for social media messages to be missed by the entire team.

What is your favorite aspect of this product?

Agorapulse comes with collaboration tools, that has connected the efforts of everyone involved actively or passively in our social media operations. I can follow and track the action of every of my team mate . I can add labels to categorize social media users of interests to us , assign conversations to specific team mates , and likewise jot small internal notes , to give my team a bit of context before they contact a social media user of interest.

What do you dislike most about this product?

Strange that Agorapulse still does not support Tik-tok at this present time, despite the popularity of the social network.

What recommendations would you give to someone considering this product?

Well suited for overall management of social media presence across multiple platforms. It is not the strongest social media tool in terms of analytical information and it obviously does not support newer social media applications like Tik-tok.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Angela S.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Most efficient and ideal social media platform

Likeliness to Recommend

9 /10

What differentiates Agorapulse from other similar products?

There are numerous social media management tools on the market, but Agorapulse stands out from the throng thanks to its broad range of features, cutting-edge functionality, flexibility, and ease of maintenance. For all of my social media management needs, I've been using Agorapulse for a while, and I really really adore it.

What is your favorite aspect of this product?

Agorapulse has rapidly risen in the rankings being one of the best social media optimization solutions with the finest evaluations and service quality due to its concern for its users. We won't be missing a mention because it is laser-focused, straightforward to use, and uncomplicated. We can check our history with the customer and previous discussions with only one tap. This implies that we can pay the proper individual attention at the appropriate moment.

What do you dislike most about this product?

The tool frequently has glitches. Email notifications are not always the best approach to finding the post that requires permission. I've run into a lot of issues with the application but the staff is always there to help fix issues.

What recommendations would you give to someone considering this product?

Agropulse is a must-have social media management weapon if you want to grow your customer base and provide better and more prompt customer service. It is buttery to post to any social media platform and react to mentions as well as the postings are simple to adapt to any platform.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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