AgilePoint

Agilepoint Process Management and Automation

Composite Score

6.8 /10

CX Score

6.9 /10

15 Reviews Write a Review

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What is Agilepoint Process Management and Automation?

The business process management and automation software chosen by over 1000+ companies. Our customers include multiple enterprises ranging from Healthcare to Government with multibillion-dollar market caps. From enabling companies to manage and automate processes and tasks to accelerating digital transformation, we’re focused on delivering everything you need to launch and manage enterprise processes at scale.

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Awards & Recognition

Agilepoint Process Management and Automation won the following awards in the Low-Code Business Process Management - Midmarket category

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1 Top Rated Capabilities

0 Top Rated Features

2024

1 Top Rated Capabilities

0 Top Rated Features

2023

Agilepoint Process Management and Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agilepoint Process Management and Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

93 Plan to Renew

1
Since last award

68 Satisfaction of Cost Relative to Value

4
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 82%
Negotiation and Contract:: 72%
Conflict Resolution:: 99%
Strategy & Innovation:: 70%
Service Experience:: 86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agilepoint Process Management and Automation?

10% Negative

14% Neutral

76% Positive

Pros

Trustworthy
Respectful
Client Friendly Policies
Fair

Feature Ratings

Average 74

External Application Data Connectors

Process Workflow Designer

In-App Automated Workflows

Content Management

Collaboration

Low-Code Automation

Mobile Support

Permissions and Governance

Process Automation Templates

Process Library

Real-time Process Analysis

Vendor Capability Ratings

Average 76

Vendor Support

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Agilepoint Process Management and Automation Reviews

Role: Information Technology
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Pricing has significantly increased with NX

Likeliness to Recommend

7 /10

Pros

Acts with Integrity
Helps Innovate
Continually Improving Product
Enables Productivity

Cons

Less Effective Service
Wastes Time
Vendor's Interest First

Role: Information Technology
Industry: Education
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Reasonable Product with a Reasonable Price

Likeliness to Recommend

7 /10

Pros

Trustworthy
Respectful
Client Friendly Policies
Fair

Cons

Slower Product Innovation
Less Inspiring
Vendor's Interest First

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Great product

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Enables Productivity
Helps Innovate
Continually Improving Product

Agilepoint Process Management and Automation

What is Agilepoint Process Management and Automation?

Company Details

Need Assistance?

Awards & Recognition

Agilepoint Process Management and Automation Ratings

87 Likeliness to Recommend

2 Since last award

93 Plan to Renew

1 Since last award

68 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Agilepoint Process Management and Automation?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Content Management Includes collaboration, check-in/check-out, and version control.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Process Library A repository of documented processes which can be accessed for revision.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Agilepoint Process Management and Automation Reviews

Pricing has significantly increased with NX

Likeliness to Recommend

Pros

Cons

Reasonable Product with a Reasonable Price

Likeliness to Recommend

Pros

Cons

Great product

Likeliness to Recommend

Pros

2
Since last award

1
Since last award

4
Since last award

Feature Ratings

External Application Data Connectors

Process Workflow Designer

In-App Automated Workflows

Content Management

Collaboration

Low-Code Automation

Mobile Support

Permissions and Governance

Process Automation Templates

Process Library

Real-time Process Analysis

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Product Strategy and Rate of Improvement