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Agile CRM Logo
Agile CRM

Agile CRM

Composite Score
7.9 /10
CX Score
8.1 /10
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In Partnership With SelectHub

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Category
Agile CRM
7.9 /10

What is Agile CRM?

Agile CRM is a fully integrated sales, marketing and service suite – an All-in-One CRM for small businesses with full sales, marketing and service automation functionality. Agile CRM is the comprehensive, end-to-end CRM that delivers sales, marketing and support automation to help small and medium businesses manage all parts of a customer journey, from a single platform, in order to drive sustainable, scalable growth.

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Awards & Recognition

Agile CRM won the following awards in the Customer Relationship Management - Small Business category

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Agile CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agile CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agile CRM?

4% Negative
6% Neutral
90% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Customer Service Management

90

Collaboration

87

Analytics and Reporting

86

Lead Management

85

Mobile

84

Quote Contract and Proposal

84

Telephony and Call Center Management

83

Sales Management

83

Marketing Management

81

Account and Contact Management

81

Activity and Workflow Management

79

Vendor Capability Ratings

Average 82

Product Strategy and Rate of Improvement

86

Quality of Features

84

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

83

Breadth of Features

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

81

Business Value Created

79

Availability and Quality of Training

76

Agile CRM Reviews

Daniel K.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

The Best CRM Ever

Likeliness to Recommend

9 /10

What differentiates Agile CRM from other similar products?

First, Agile CRM is an all in one CRM which is ideal for small businesses on a budget. Secondly Management is also centralized

What is your favorite aspect of this product?

While the tool is an all in one CRM solution, it is not complicated. Every feature is where you would expect it to be, thus the tool is easy to use. The tool is also affordable and customization and management are seamless.

What do you dislike most about this product?

So far so good with Agile CRM. It never disappoints.

What recommendations would you give to someone considering this product?

Being very resourceful and affordable, Agile CRM is a darling for small businesses and I recommend it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Efficient Service
  • Effective Service

Jacinto G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Great Call Centre Management Application.

Likeliness to Recommend

9 /10

What differentiates Agile CRM from other similar products?

Easy starting the activities and also the workflow management.

What is your favorite aspect of this product?

Easy to implement and the effective on simple and productive data analyzation.

What do you dislike most about this product?

Agile CRM never at any time disappointed me.

What recommendations would you give to someone considering this product?

Perfect choice on simple collaboration,reporting management of sales and the software features are simple on navigation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jane G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Easy and effective management of activities.

Likeliness to Recommend

9 /10

What differentiates Agile CRM from other similar products?

Workflow and customer services management using Agile CRM is perfect.

What is your favorite aspect of this product?

CRM capabilities from the tool facilitates the sales productions effectively.

What do you dislike most about this product?

No issue for the CRM system. After the tool training the rest its just flowing.

What recommendations would you give to someone considering this product?

The best CRM service provider and easy tool to set on the first time and the management ability was very helpful to our organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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