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NextRoll

AdRoll

Composite Score
7.7 /10
CX Score
7.8 /10
AdRoll
7.7 /10

What is AdRoll?

AdRoll offers a powerful marketing and advertising platform to grow your business quickly and intelligently while building relationships with customers. Email marketing, AI-driven product recommendations, and cross-channel measurement. Easily collect and act on your customer data from one unified platform. Convert more customers with the power of AdRoll across desktop, mobile, social, apps, and the web.

Company Details


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Awards & Recognition

AdRoll won the following awards in the Ad Tech category

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AdRoll Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AdRoll.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
76%
Conflict Resolution:
83%
Strategy & Innovation:
77%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AdRoll?

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0% Negative
15% Neutral
85% Positive

Pros

  • Efficient Service
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 80

Advertisement Placement

82

Supply-Side Capabilities

82

Data Management Platform Capabilities

82

Audience Identification

81

Role-Based Access Controls

80

Demand-Side Capabilities

80

Audience Segmentation

80

MarTech Ecosystem integration

80

Advertisement Content Curation

78

Advertisement Reporting

77

Vendor Capability Ratings

Average 79

Business Value Created

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

82

Ease of Implementation

81

Availability and Quality of Training

80

Ease of Customization

79

Quality of Features

77

Breadth of Features

77

Ease of Data Integration

77

Vendor Support

77

Ease of IT Administration

73

AdRoll Reviews

Kathleen K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

The Industry's Most Prominent Retargeting Platform

Likeliness to Recommend

9 /10

What differentiates AdRoll from other similar products?

AdRoll is utilized by our digital media team for the purpose of dynamic retargeting across a variety of customers. It serves display banners that we provide on websites and social media based on the audience pools and interests that are gathered from those audiences. Targeting an audience that has already shown interest in the products that our particular client offers has proven to be the most fruitful use of this strategy. Additionally, it gives us access to reporting dashboards that we can use to report on metrics to our customers, and it allows us to launch banner ads for our customers in a variety of sizes across the internet.

What is your favorite aspect of this product?

AdRoll clients have access to a very user-friendly reporting dashboard. Because of the dashboards' transparency, you can provide your client with more in-depth reporting. However, I think the naming convention procedure for uploading visuals for banner advertisements should be a little more user-friendly.

What do you dislike most about this product?

Searching for a specific image on Adroll would be a lot easier if the company had implemented such a function. AdRoll tracking on our end has been experiencing troubles recently, so it could be helpful to have a function that allows the images to pop out when you hover over them. It is possible that our tags have not been incorporated correctly or that the system is experiencing a problem.

What recommendations would you give to someone considering this product?

You should use AdRoll if you need a different method of dynamic retargeting for your client's display ads. Large ad campaigns with a wide range of targeting options can benefit from partnering with this company. Many of our clients' dynamic retargeting campaigns are powered by AdRoll. Even though one of our clients has a little budget, we're still seeing positive results. There will be a learning curve when you first start using Adroll, as there is with any new software. In order to submit billing information for individual campaigns or set up audiences, for example, the site is not obvious.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

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