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NextRoll

AdRoll

Composite Score
7.5 /10
CX Score
7.6 /10
AdRoll
7.5 /10

What is AdRoll?

AdRoll offers a powerful marketing and advertising platform to grow your business quickly and intelligently while building relationships with customers. Email marketing, AI-driven product recommendations, and cross-channel measurement. Easily collect and act on your customer data from one unified platform. Convert more customers with the power of AdRoll across desktop, mobile, social, apps, and the web.

Company Details


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Awards & Recognition

AdRoll won the following awards in the Ad Tech category

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AdRoll Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AdRoll.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

88 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AdRoll?

0% Negative
18% Neutral
82% Positive

Pros

  • Efficient Service
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 77

Data Management Platform Capabilities

83

Audience Identification

81

Advertisement Placement

80

Audience Segmentation

79

Supply-Side Capabilities

79

Role-Based Access Controls

78

Demand-Side Capabilities

78

MarTech Ecosystem integration

76

Advertisement Content Curation

75

Advertisement Reporting

73

Vendor Capability Ratings

Average 77

Business Value Created

84

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

80

Ease of Implementation

80

Ease of Customization

77

Quality of Features

76

Ease of Data Integration

76

Availability and Quality of Training

76

Vendor Support

74

Breadth of Features

73

Ease of IT Administration

71

AdRoll Reviews

Raghu V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

AdRoll offers powerful marketing features

Likeliness to Recommend

9 /10

What differentiates AdRoll from other similar products?

The customer support service is top-notch, with fast and attentive responses to any concerns or issues. Overall, AdRoll is a reliable and effective solution for remarketing, with an excellent user experience and strong customer support.

What is your favorite aspect of this product?

AdRoll has become a critical tool for us due to our increased sales and the subsequent need to streamline business processes. With AdRoll, we can easily create and manage high-quality advertising content without requiring specialized expertise, and the results have surpassed our expectations. It is both convenient and productive, and we have gained many benefits, including acquiring new clients. AdRoll is particularly beneficial for organizations that do not invest heavily in advertising and promotion.

What do you dislike most about this product?

My biggest issue with Adroll is the lengthy review process for banners. Waiting over 24 hours for approval can pose a challenge for urgent campaigns.

What recommendations would you give to someone considering this product?

Adroll excels in detecting security issues and problems, and promptly alerts users. Additionally, the platform's Flex connectors enable seamless integration with custom applications, with corresponding use cases. Overall, Adroll's security features and integration capabilities make it a valuable tool for businesses. However, the slow review process can be a hindrance in time-sensitive situations.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Caring

Cons

  • Charges for Enhancements
  • Less Reliable
  • Under Delivered

Dmytro V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent medium for advertising creativity

Likeliness to Recommend

10 /10

What differentiates AdRoll from other similar products?

I believe that despite having a learning curve, AdRoll's technical staff is always attentive to have greater harmony in learning how to use each of the capabilities, something we find lacking in other platforms with similar tools to those provided by AdRoll. And of course, it would be remiss of us not to point out how much easier to digest it is to buy their lincence compared to the alternatives.

What is your favorite aspect of this product?

We appreciate how easy AdRoll's user interface is to use, as well as the company's responsiveness to our needs and willingness to help us resolve any issues that may arise. It is very easy to set up campaigns and the results are spectacular. We have seen an improvement in efficiency as a result of the platform's ability to provide reports that are both easy to understand and very reliable. AdRoll's built-in live chat feature is a great help when questions arise.

What do you dislike most about this product?

Although the user interface is simple and easy to navigate, we believe it could be updated to make the platform more enjoyable for users.

What recommendations would you give to someone considering this product?

More efficiency in our marketing division, faster decision making in our meetings, better internal communication in the workplace, and of course more performance overall. For all this and much more, we recommend it to everyone.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Edith S.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Solid advertising platform we have found so far.

Likeliness to Recommend

10 /10

What differentiates AdRoll from other similar products?

AdRoll is a successful advertising platform that offers ecommerce organizations a simplified way to increase sales and cut down on time-consuming tasks. Our marketing initiatives can now be structured, measured, and optimized more efficiently by combining displays, digital, and digital advertising. Deep learning on the AdRoll platform examines real-time marketing data to encourage purchases.

What is your favorite aspect of this product?

AdRoll provides several kinds and sizes of marketing channels and a range of viewers from which to choose for your advertising, which is one of the best things. I adore how simple AdRoll makes it to develop retargeting ads. Posting assets is quite easy, and establishing viewers is a delight. The user interface is quite modern and simple to use.

What do you dislike most about this product?

I really don't appreciate getting an email stating that there isn't a privacy policy on the site after the campaign has been published and you think it's already working. Another problem I've encountered is that the dashboard occasionally fails to refresh properly or that our information and stats just fail to appear.

What recommendations would you give to someone considering this product?

The platform's ease of use was a factor in their decision. Setting up your first campaign on the site is surprisingly simple because to the UI/UX, and the entire crew is the best in the business. We've dealt with them a couple situations and have always appreciated their professionalism.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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