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NextRoll

AdRoll

Composite Score
7.7 /10
CX Score
7.8 /10
AdRoll
7.7 /10

What is AdRoll?

AdRoll offers a powerful marketing and advertising platform to grow your business quickly and intelligently while building relationships with customers. Email marketing, AI-driven product recommendations, and cross-channel measurement. Easily collect and act on your customer data from one unified platform. Convert more customers with the power of AdRoll across desktop, mobile, social, apps, and the web.

Company Details


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Awards & Recognition

AdRoll won the following awards in the Ad Tech category

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AdRoll Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AdRoll.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
76%
Conflict Resolution:
83%
Strategy & Innovation:
77%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AdRoll?

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0% Negative
15% Neutral
85% Positive

Pros

  • Efficient Service
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 80

Advertisement Placement

82

Supply-Side Capabilities

82

Data Management Platform Capabilities

82

Audience Identification

81

Role-Based Access Controls

80

Demand-Side Capabilities

80

Audience Segmentation

80

MarTech Ecosystem integration

80

Advertisement Content Curation

78

Advertisement Reporting

77

Vendor Capability Ratings

Average 79

Business Value Created

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

82

Ease of Implementation

81

Availability and Quality of Training

80

Ease of Customization

79

Quality of Features

77

Breadth of Features

77

Ease of Data Integration

77

Vendor Support

77

Ease of IT Administration

73

AdRoll Reviews

Gustavo M.

  • Role: Operations
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

easy to use

Likeliness to Recommend

7 /10

What differentiates AdRoll from other similar products?

price competitive

What is your favorite aspect of this product?

simple and easy to use

What do you dislike most about this product?

lack of features

What recommendations would you give to someone considering this product?

entry level DSP

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

zachary e.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

easy to use but hard to dive deep

Likeliness to Recommend

7 /10

What differentiates AdRoll from other similar products?

all costs wrapped into one

What is your favorite aspect of this product?

they create the ads for you

What do you dislike most about this product?

poor leadership and training on their features

What recommendations would you give to someone considering this product?

know a lot about analytics

Pros

  • Respectful
  • Client Friendly Policies
  • Reliable
  • Performance Enhancing

Cons

  • Slower Product Innovation
  • Commodity Features
  • Leverages Incumbent Status
  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Not a good fit for us, unfortunately

Likeliness to Recommend

7 /10

Pros

  • Respectful
  • Acts with Integrity
  • Client Friendly Policies
  • Generous Negotitation

Cons

  • Under Delivered

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