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NextRoll

AdRoll

Composite Score
7.7 /10
CX Score
7.8 /10
AdRoll
7.7 /10

What is AdRoll?

AdRoll offers a powerful marketing and advertising platform to grow your business quickly and intelligently while building relationships with customers. Email marketing, AI-driven product recommendations, and cross-channel measurement. Easily collect and act on your customer data from one unified platform. Convert more customers with the power of AdRoll across desktop, mobile, social, apps, and the web.

Company Details


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Awards & Recognition

AdRoll won the following awards in the Ad Tech category

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AdRoll Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on AdRoll.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
87%
Negotiation and Contract:
76%
Conflict Resolution:
83%
Strategy & Innovation:
77%
Service Experience:
87%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love AdRoll?

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0% Negative
15% Neutral
85% Positive

Pros

  • Efficient Service
  • Respectful
  • Fair
  • Enables Productivity

Feature Ratings

Average 80

Advertisement Placement

82

Supply-Side Capabilities

82

Data Management Platform Capabilities

82

Audience Identification

81

Role-Based Access Controls

80

Demand-Side Capabilities

80

Audience Segmentation

80

MarTech Ecosystem integration

80

Advertisement Content Curation

78

Advertisement Reporting

77

Vendor Capability Ratings

Average 79

Business Value Created

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

82

Ease of Implementation

81

Availability and Quality of Training

80

Ease of Customization

79

Quality of Features

77

Breadth of Features

77

Ease of Data Integration

77

Vendor Support

77

Ease of IT Administration

73

AdRoll Reviews

Alyson B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Cross-Channel Campaign Management

Likeliness to Recommend

10 /10

What differentiates AdRoll from other similar products?

AdRoll's integration of various channels into a single platform that enables marketers to streamline their efforts and maintain a cohesive marketing strategy. This results in a more efficient and effective advertising campaign.

What is your favorite aspect of this product?

One of the standout features is the ability to dynamically personalize ad content based on user behavior and preferences. This level of customization enhances user experience and significantly improves the chances of conversion.

What do you dislike most about this product?

AdRoll's pricing model is competitive, the cost may still be a factor for smaller businesses with tighter budgets. The Users should carefully evaluate their specific needs against the pricing structure to ensure a cost-effective investment.

What recommendations would you give to someone considering this product?

AdRoll's recent enhancements solidify its position as a comprehensive and forward-looking advertising platform. While there may be a learning curve for newcomers,

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nicolette H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

It is easy to use with lots of implementations

Likeliness to Recommend

9 /10

What differentiates AdRoll from other similar products?

Their team helps with the integration of your website. Their team will also create ads for free, which helps out our company as we are short-staffed.

What is your favorite aspect of this product?

Having an Account Manager helps us out a lot. To help start the production of ads, create a daily budget, and much more.

What do you dislike most about this product?

The dynamic ads have a very basic setup, I wish that would improve. The dynamic ads are still very effective. I wish creating reports and exporting was better.

What recommendations would you give to someone considering this product?

Utilize your Account Manager. We have had a few and almost all of them were incredibly helpful.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation

Dominik E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to launch targeted marketing campaigns

Likeliness to Recommend

10 /10

What differentiates AdRoll from other similar products?

Easy of use, integration with martech platforms

What is your favorite aspect of this product?

i loved how easy it is to launch campaigns, particularly remarketing campaigns

What do you dislike most about this product?

the amount of tags firing on your website

What recommendations would you give to someone considering this product?

this is the perfect tool to get to the next step of your remarketing strategy and audience segmentation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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