What is Adobe Experience Cloud?
Anticipate and adapt to your customers’ ever-changing expectations with Adobe Experience Cloud, our family of digital business products that delivers real-time data, scalable personalization, and every-channel delivery—all from a single platform.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
93 Plan to Renew
5
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 93%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 93%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Experience Cloud?
Pros
- Respectful
- Enables Productivity
- Continually Improving Product
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Marketing Analytics
Advanced Campaign Management
Marketing Asset Management
Social Media Marketing Management
Email Marketing Automation
Marketing Workflow Management
Marketing Operations Management
Community Marketing Management
Advanced Data Segmentation
Multi Channel Integration
Mobile Marketing Management
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Vendor Support
Adobe Experience Cloud Reviews
Kevin A.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Mar 2023
Easy enough with TONS of features.
Likeliness to Recommend
What differentiates Adobe Experience Cloud from other similar products?
Since I'm a creative professional Adobe is really popular for what I already use so when I use the same kind of software and ecosystem that makes it so it's easier to implement in my business.
What is your favorite aspect of this product?
The ease of learning it and how to implement it to other platforms across my business.
What do you dislike most about this product?
The cost is a little high for my business and we've been looking at other methods that do the same exact result for almost half or even zero cost.
What recommendations would you give to someone considering this product?
I think that they still do a free trial or like a 14-day trial of this product and you should look at other competitors we use them mainly for social media management and stuff like that and then just kind of store files there's a lot of competitors in this space and it's easy to find others that might be better.
Pros
- Over Delivered
- Helps Innovate
- Client Friendly Policies
- Client's Interest First
Please tell us why you think this review should be flagged.
Dorothy R.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Mar 2023
Efficient crowd designer with multiple platforms.
Likeliness to Recommend
What differentiates Adobe Experience Cloud from other similar products?
It is the simplest platform at times but it makes perfect stability between a beginners and it is also a robust tool. I think this pricing option for an individual is the major factor to dislike because the each project takes a lot of space to complete our work. Adobe Experience Cloud is a more advanced feature so it can make things more complicated than it is necessary for some coding projects. I can enable lots of windows with useful implement for object properties because it allows me to focus more on the code editing work.
What is your favorite aspect of this product?
I like this application because it is intended for the construction of design and editing. There are a lot of different options available when it comes to designing and web-development. This editor of codes specialized in the development of websites is very complete and it has multiple implements to make the development of our projects in a professional way. It has a very versatile interface because it can help us to save our time with the separation of the color codes of commands and detection of errors in real time.
What do you dislike most about this product?
The major downside of relying on Adobe Experience Cloud is that it creates additional codes on web pages because its features are not fully reliable to prompting experienced web developers to write their own codes but it is not an easy way to create in our industry. This reopening application sometime does recover files but that it can be also annoying if we are working with multiple applications and the multiple files cannot complete at the same time.
What recommendations would you give to someone considering this product?
Adobe Experience Cloud is ideal implement for website designing. As a beginner it is the best tool that we can easily get to learn web design and it can help us to create website design very easily and in a simple way. This tool provides me the most perfect idea about the image editing and vector designing. Adobe Experience Cloud has ton of features to make our work quick and easy. We can easily creating assets for reusing in templates is quite fun and it is very helpful in managing and creating contents for our site.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Charlie G.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2022
Great product. Great features.
Likeliness to Recommend
What differentiates Adobe Experience Cloud from other similar products?
Comprehensive product with many features and benefits.
What is your favorite aspect of this product?
Easy to use and allows you to complete projects.
What do you dislike most about this product?
There is nothing that I dislike about this product.
What recommendations would you give to someone considering this product?
This product is great and features capabilities to help complete projects.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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