Adobe Marketo Engage Logo
Adobe Marketo Engage Logo
Adobe Systems

Adobe Marketo Engage

Composite Score
9.0 /10
CX Score
9.3 /10
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Adobe Marketo Engage
9.0 /10

What is Adobe Marketo Engage?

Adobe Marketo Engage is a platform solution for managing B2B marketing leads through all stages of buying journeys, which natively supports both demand- and account-based marketing strategies. Adobe Marketo Engage includes customization options and third-party integration capabilities to allow users to orchestrate personalized experiences, optimize content, and measure business impact across every channel.

Company Details

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Awards & Recognition

Adobe Marketo Engage won the following awards in the Email Marketing category

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Adobe Marketo Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Marketo Engage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

99 Plan to Renew

85 Satisfaction of Cost Relative to Value

3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
92%
Conflict Resolution:
96%
Strategy & Innovation:
95%
Service Experience:
96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Marketo Engage?

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0% Negative
3% Neutral
97% Positive

Pros

  • Security Protects
  • Reliable
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 85

Email Delivery

90

Sales Intelligence & Conversion Rates

89

Segmentation

88

SPAM Compliance

86

Campaign Management

85

Auto-Responders

85

A/B Testing

85

Dynamic Content

85

Mobile Optimized

84

Text Messaging

83

Content Authoring

83

Vendor Capability Ratings

Average 83

Business Value Created

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Customization

84

Ease of IT Administration

84

Ease of Implementation

83

Quality of Features

83

Ease of Data Integration

82

Vendor Support

81

Availability and Quality of Training

80

Usability and Intuitiveness

78

Adobe Marketo Engage Reviews

Armando G.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

"undoubtedly a powerful tool, easy to use".

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

It is a very complete marketing software, easy to use and very robust, it generates unique and personalized experiences that allow you to attract more customers, it presents a great diversity of campaigns, it adapts to small and large companies facilitating their growth and productivity, its wide range of functions and features for sales and marketing automation, its impressive efficiency, it is also compatible with many CRM tools, among others.

What is your favorite aspect of this product?

It turns marketing and sales into new digital trends, its process is more attractive to potential customers, generates more pleasant and personalized experiences regardless of the tastes of each customer, allows to analyze the impact generated in social networks, allows detailed monitoring of the process with the customer from start to finish, its community of users provides comprehensive and timely support, integrates very well with Microsoft Dynamics.

What do you dislike most about this product?

Its cost is a little high to acquire in comparison with other software, but this is compensated by the magnificent results obtained after its implementation, which would be of little importance.

What recommendations would you give to someone considering this product?

If your organization needs to reach more potential customers, reach a more global market and improve the agility of your business processes, as well as increase and promote your sales with new marketing strategies, Marketo engage is the ideal solution to help you lead your organization to success and improve your productivity 100%.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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