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Adobe Marketo Engage Logo Award Winner Product Badge
Adobe Systems

Adobe Marketo Engage

Composite Score
8.7 /10
CX Score
8.9 /10
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Adobe Marketo Engage
8.7 /10

What is Adobe Marketo Engage?

Adobe Marketo Engage is a platform solution for managing B2B marketing leads through all stages of buying journeys, which natively supports both demand- and account-based marketing strategies. Adobe Marketo Engage includes customization options and third-party integration capabilities to allow users to orchestrate personalized experiences, optimize content, and measure business impact across every channel.

Company Details

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Awards & Recognition

Adobe Marketo Engage won the following awards in the Marketing Automation - B2B category

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Adobe Marketo Engage Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Marketo Engage.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Marketo Engage?

0% Negative
2% Neutral
98% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 88

Customer Journey Modelling

93

Recommended Best Action

91

Email Marketing Automation

91

Mobile Marketing Management

90

Marketing Project Management

88

Opportunity Pipeline Tracking

86

Social Media Marketing Management

85

Marketing Analytics

85

Marketing Asset Management

83

Vendor Capability Ratings

Average 85

Business Value Created

88

Product Strategy and Rate of Improvement

87

Breadth of Features

87

Ease of Data Integration

87

Ease of IT Administration

87

Quality of Features

85

Ease of Customization

85

Ease of Implementation

84

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

81

Adobe Marketo Engage Reviews

Jorge P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Obtain more consumers and increase sales

Likeliness to Recommend

9 /10

What differentiates Adobe Marketo Engage from other similar products?

It is a state of the art automated marketing system that helps you get more consumers and increase sales. It enables organizations to attract, involve and transform potential consumers into loyal consumers differentiating themselves from others. This instrument combines IA (artificial intelligence), advanced study and automation to contribute to organizations to generate incredible and personalized consumers experiences on scale.

What is your favorite aspect of this product?

I love since the tool collects and examines data from different sources to provide information to organizations that allow them to understand the behavior of their consumers and take the primary elections based on this information, gives a complete group of marketing properties that make up the construction of consumer profiles, campaign administration, electronic correspondence automation, real -time study and much more.

What do you dislike most about this product?

You need time and resources for use.

What recommendations would you give to someone considering this product?

Adobe Marketo Engage is a fairly powerful instrument that can contribute to almost any type of trade to improve its marketing and increase sales.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Remi Oluchi G.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Advanced marketing automation tool.

Likeliness to Recommend

8 /10

What differentiates Adobe Marketo Engage from other similar products?

Cross channel engagement is an area where Adobe engage excels the most for me. Adobe engage makes it possible to organize marketing campaigns from a centralized hub. This enable us to conveniently customize and automate triggers , based on a customers previous, current or predicted future activity/action. Adobe's ability to activate these triggers through email marketing, in-app push notifications, sms messaging or even through specified social media messenger platforms is what differentiates it from similar products.

What is your favorite aspect of this product?

Adobe has a dynamic personalized journey feature, that I have got a close connection to as a user. This tool identifies and prioritizes leads, providing more insight into our sales pipeline, thereby automatically nurturing leads .We have made this process better by synchronizing Marketo ( Adobe Engage ) with our in-house Customer relationship management (CRM) system to create an automated workflow that tracks customer interaction on both integrated software and notifying our sales team when a sales prospect is ready to be engaged on either end.

What do you dislike most about this product?

The email marketing part of Adobe engage is not intuitive and this translates to a steep learning curve for new users. Asides this, we have sometimes run into trouble with its integration with Salesforce and the inability of its auto-identification system to properly identify duplicated email data.

What recommendations would you give to someone considering this product?

The need to make adequate use of large scale data generated from day to day operational interaction with our customers and create unique customer experiences at scale via channels like email marketing and sms marketing is why we adopted Adobe engage. Adobe's Artificial intelligence (AI) technology leverages our customer data to automate complex marketing tasks and workflows, to help find and segment new sales prospects and target audiences across a variety of marketing channels.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Alejandro David R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

a solution for the management of my Marketing

Likeliness to Recommend

10 /10

What differentiates Adobe Marketo Engage from other similar products?

Adobe Marketo Engage is one of the favorite programs of my company and my sales and advertising marketing department, since this program is the most versatile we know for the creation and management of the multiple marketing campaigns that we present in different digital media, This program offers us the option of customizing each of our projects according to our work specifications and that our clientele is looking for. This program is one of the reasons why customer traffic within our company has increased, with the help of this program I have the ability to interact much better on the web.

What is your favorite aspect of this product?

This program has been one of the ones that has been with us since the beginning of our company and thanks to it we have been able to apply the best and most effective marketing strategies that manage to attract many more clients to our profiles, with the growth of my company Adobe Marketo Engage has adapted very well to the new and more demanding demands and so far the program has successfully fulfilled its objective.

What do you dislike most about this product?

In the time that I have been developing the program there are two disadvantages that we have experienced, the first has to do a lot with the complexity of the program and its lack of autonomous tools that help the user's performance and the second has to do with the high cost of the program.

What recommendations would you give to someone considering this product?

One of the best solutions for the creation and management of advertising campaigns that a business could have, as well as providing knowledge to apply new and effective marketing strategies for the impact of your company, without a doubt the best recommendation in this area always it will be Adobe Marketo Engage.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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