Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Layout Editing

86

Text Editing

86

Templates

84

Drag and Drop Design

81

Data Visualization

81

Graphics Editing

80

Collaboration

78

Asset Hub

78

Social Media Integration

75

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

84

Business Value Created

83

Ease of Implementation

83

Availability and Quality of Training

81

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Ease of Data Integration

77

Ease of IT Administration

76

Vendor Support

76

Adobe InDesign Reviews

Rani V.

  • Role: Public Sector
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2022

Publication game-changer!

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

It seamlessly integrates with other Adobe software including Photoshop and InDesign. The full suite is essential for the graphic design industry. There are plenty of tutorials available to master the software. It is widely accredited and second ti nine.

What is your favorite aspect of this product?

The master page asset is essential for the creative process. It allows macro changes to be made and extrapolated across all pages, which makes editing simple and efficient.

What do you dislike most about this product?

InDesign is not for the faint of heart. It requires a consensus among all users for its use, and when people are trained differently, they approach the tools differently which is not always efficient since there are multiple ways to do the same thing. The learning curve is pretty stiff.

What recommendations would you give to someone considering this product?

Watch tutorials beforehand.

Pros

  • Helps Innovate
  • Inspires Innovation
  • Continually Improving Product
  • Reliable

Claudia V.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Sep 2022

You need it!

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

The most important feature is the implemetation with the other software of the Adobe Creative Cloud Suite. you can work at the same time the Photoshop and illustrator.

What is your favorite aspect of this product?

There are so many ways to automate, share work and create many kinds of documents and books. I enjoy the ability to use styles to easily format the documents. You have no restrictions with InDesign when it comes to visuals and stuff to print or distribute. Here are the things I love about InDesign: Customization, Styles, File Compatibility, Book Feature and Master Pages, Combining Text with Images with Ease, Tutorials that are available!

What do you dislike most about this product?

Here are things I'm not a huge fan of with InDesign: It's expensive, not user-friendly if you're unfamiliar with Adobe products, when fonts or linked images go missing, formatting tables are a pain, etc.

What recommendations would you give to someone considering this product?

I'm making publications very easy to design. I am making complex data more presentable—very user friendly software. I have realized that InDesign can be used for design and web apart from print documents.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Unique Features

Parthiv S.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy implementation, breezy!

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

The functionality is breathtaking. It truly is very easy to use and offers a ton of templates to choose from - each of which are equally satisfying.

What is your favorite aspect of this product?

The ease of customization and the fact that you can get things done with absolutely minimal effort if you are a designer. It is very fluid.

What do you dislike most about this product?

The price, and the subscription. Always been a problem with Adobe products

What recommendations would you give to someone considering this product?

Apart from the price and the subscriptions, this is a very strong product with a great future. Adobe never disappoints

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Cons

  • Vendor Friendly Policies
  • Vendor's Interest First
  • Less Generous

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