Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

Filter By

Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Layout Editing

86

Text Editing

86

Templates

84

Drag and Drop Design

81

Data Visualization

81

Graphics Editing

80

Collaboration

78

Asset Hub

78

Social Media Integration

75

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

84

Business Value Created

83

Ease of Implementation

83

Availability and Quality of Training

81

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Ease of Data Integration

77

Ease of IT Administration

76

Vendor Support

76

Adobe InDesign Reviews

Gabriela G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

The most recommended product for editorials!

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

It is intuitive and relatively easy to use. It is also supported by Adobe, which is a guarantee of quality and ensures seamless integration with the rest of its Creative Cloud products.

What is your favorite aspect of this product?

It comes with several templates that can be a starting point when you don't have much knowledge.

What do you dislike most about this product?

On certain occasions I have had problems when exporting a file

What recommendations would you give to someone considering this product?

Adobe Indesign is a very good document processing software for printing and publishing. Its functionalities are so practical that it is easy to produce quality work with minimal effort.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Soham M.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Best application for print

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

The best feature set and trust of adobe. I have been using InDesign for over 12 years now and it's still my daily driver.

What is your favorite aspect of this product?

Anything to do with print media can be handled in a breeze.

What do you dislike most about this product?

Nothing at all.

What recommendations would you give to someone considering this product?

Cross team collaboration would be great.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Allister L.

  • Role: Consultant
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

InDesign - good but could improve

Likeliness to Recommend

7 /10

What differentiates Adobe InDesign from other similar products?

Well established and you know what you will get. The software hasn't really changed in 20 years!

What is your favorite aspect of this product?

Simple to use and effective, no need to learn new things each release

What do you dislike most about this product?

Lack of innovation and keeping up with the times. No online use.

What recommendations would you give to someone considering this product?

Look around as there must be better more cost effective solutions around. It is expensive for what it is.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Slower Product Innovation
  • Leverages Incumbent Status
  • Inhibits Innovation

Most Popular Adobe InDesign Comparisons