Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Layout Editing

86

Text Editing

86

Templates

84

Data Visualization

82

Drag and Drop Design

82

Graphics Editing

79

Collaboration

78

Asset Hub

78

Social Media Integration

74

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

84

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Usability and Intuitiveness

77

Ease of Data Integration

77

Ease of IT Administration

77

Vendor Support

75

Adobe InDesign Reviews

Michael N.

  • Role: Operations
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Impressive

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

Adobe InDesign is a professional layout and page design software that is widely used in the publishing industry. It offers advanced typography tools, as well as the ability to work with vector graphics, images, and interactive elements. InDesign also has the ability to export documents in a variety of formats, including PDF, ePUB, and HTML. The software also offers integration with other Adobe products, such as Photoshop and Illustrator, making it a powerful tool for creating complex documents.

What is your favorite aspect of this product?

Adobe InDesign is widely favored because of its advanced typography tools, which allow for precise control over text formatting and layout. The software also offers the ability to work with vector graphics, images, and interactive elements, making it a versatile tool for creating a wide range of documents.

What do you dislike most about this product?

One major flaw of Adobe InDesign is that it can be quite resource-intensive, particularly when working with large or complex documents. This can lead to slow performance and even crashes, which can be frustrating for users and delay the workflow. Another issue with InDesign is that it can be difficult for users to collaborate on documents with others, as the software does not have built-in tools for version control or real-time collaboration. This can make it challenging to work with team members or clients on the same project. A third common complaint about InDesign is that it can be difficult to troubleshoot errors or bugs within the soft

What recommendations would you give to someone considering this product?

If you are considering using Adobe InDesign as a new potential client user, here are a few recommendations to keep in mind: Firstly, it's important to ensure that your computer meets the system requirements for running the software. As mentioned, InDesign can be quite resource-intensive, so you'll want to ensure that your computer has enough power to handle the demands of the software. Secondly, familiarize yourself with the software's features and capabilities. InDesign offers a wide range of powerful tools for layout, design, and typography, but it can take some time to learn how to use them effectively.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2023

Likeliness to Recommend

8 /10

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Unique Features

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Generous

Francis H.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

All adobe products integrate with each other

What is your favorite aspect of this product?

All adobe products integrate with each other

What do you dislike most about this product?

program crashing

What recommendations would you give to someone considering this product?

someone who needs a layout program

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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