Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
83%
Conflict Resolution:
90%
Strategy & Innovation:
89%
Service Experience:
88%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

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0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Unique Features

Feature Ratings

Average 82

Layout Editing

85

Text Editing

85

Templates

83

Drag and Drop Design

81

Data Visualization

80

Graphics Editing

79

Collaboration

78

Asset Hub

77

Social Media Integration

75

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

83

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

80

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Ease of Data Integration

77

Ease of IT Administration

76

Vendor Support

76

Adobe InDesign Reviews

Billy C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Adobe InDesign enables professional layout design

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Adobe InDesign differentiates itself through its industry-leading typography controls, advanced layout features, seamless integration with other Adobe Creative Cloud apps, and extensive support for both print and digital publishing, including interactive PDFs and eBooks. Its precision and flexibility in handling complex multi-page documents make it the go-to tool for professional designers.

What is your favorite aspect of this product?

The constant and persistent updates from customer and client feedback to improve the usefulness and efficiency.

What do you dislike most about this product?

The cost. It makes the most sense to get the 'All Creative Cloud Apps" plan in order to make it pencil out.

What recommendations would you give to someone considering this product?

InDesign by itself is not very useful; I recommend getting all Creative Cloud apps, which makes more sense than just InDesign because it offers seamless integration across tools like Photoshop, Illustrator, and After Effects, enabling a more efficient, versatile workflow. This allows designers to efficiently transfer assets, refine images, create graphics, and produce videos—all within the same ecosystem. Access to all apps also provides a broader range of creative capabilities, ensuring you have the right tools for any project, whether it's print, web, or multimedia design.

Pros

  • Efficient Service
  • Effective Service
  • Respectful
  • Role: C-Level
  • Industry: Biotechnology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2024

Amazing Software with Adobe industry standard.

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service
  • Role: Industry Specific Role
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Dec 2024

Enables high quality production.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Efficient Service

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