Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Layout Editing

86

Text Editing

86

Templates

84

Drag and Drop Design

81

Data Visualization

81

Graphics Editing

80

Collaboration

78

Asset Hub

78

Social Media Integration

75

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

84

Business Value Created

83

Ease of Implementation

83

Availability and Quality of Training

81

Usability and Intuitiveness

78

Product Strategy and Rate of Improvement

78

Ease of Customization

78

Ease of Data Integration

77

Ease of IT Administration

76

Vendor Support

76

Adobe InDesign Reviews

Natasha Kiara E.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A professional product that is easy to use.

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

The professionalism of the product but it still easy to use. Allows full customisability to create the documents you have in mind.

What is your favorite aspect of this product?

Custom margins and rulers to create precise designed documents.

What do you dislike most about this product?

Sometimes colour edits can be tricky. Such as amending a gradient.

What recommendations would you give to someone considering this product?

Not necessarily a recommendation, but give yours self time to fully play with the product to discover what it can do.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Scott A.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Using anything else is painful

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Superior tools and vector based program that lets you create professional documents that are on the level of any major publisher of the world

What is your favorite aspect of this product?

The ability to create stunning layouts

What do you dislike most about this product?

The breadth of its capabilities make it difficult to truly master without expensive training for internal teams.

What recommendations would you give to someone considering this product?

It will change your life if you're not using it for proposals right now.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Romi K.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

A safe bet for the designers in publication field

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

Overall, Adobe InDesign's has an advanced layout and design tools, robust typography support, and integration with other Adobe products making it a popular choice for professional designers and publishers. Not all competitor tools are a full package like Indesign.

What is your favorite aspect of this product?

Easy text editing, layout, templates, and most recently the auto layout/design feature for quick publishing.

What do you dislike most about this product?

Nothing at this point but it's funny when I was new in this industry I always thought why do we need InDesign if have an illustrator?

What recommendations would you give to someone considering this product?

Publishers must go with this tool, I don't see any better option.

Pros

  • Trustworthy
  • Inspires Innovation
  • Performance Enhancing
  • Enables Productivity

Cons

  • Inhibits Innovation
  • Slower Product Innovation

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