Adobe Firefly Logo Award Winner Product Badge
Adobe Firefly Logo Award Winner Product Badge
Adobe Systems

Adobe Firefly

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Firefly
8.8 /10

What is Adobe Firefly?

Firefly is a separate family of creative generative AI models coming to Adobe products, with an initial focus on image and text effect generation. Adobe Firefly uses generative AI and simple text prompts to create the highest quality output — beautiful images, text effects, and fresh color palettes.

Company Details


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Awards & Recognition

Adobe Firefly won the following awards in the AI Content Creation and Optimization category

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Adobe Firefly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Firefly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
94%
Conflict Resolution:
99%
Strategy & Innovation:
98%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Firefly?

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0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Artificial Intelligence and Natural Language Processing

86

Image and Video Generation

86

Search Engine Optimization

85

Data Analysis

85

Text-To-Image

85

Content Editor

83

Customization

82

Social Media Integration

81

Data Protection and Security

81

Content Summarization

80

Grammar and Spellcheck

78

Vendor Capability Ratings

Average 83

Ease of Implementation

88

Product Strategy and Rate of Improvement

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Vendor Support

83

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

82

Ease of Customization

81

Availability and Quality of Training

77

Adobe Firefly Reviews

Faith E.

  • Role: Information Technology
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Amazing AI Design Tool with Exciting Potential

Likeliness to Recommend

8 /10

What differentiates Adobe Firefly from other similar products?

Creative-Focused AI Custom AI-Generated Effects

What is your favorite aspect of this product?

The seamless integration with Adobe Creative Cloud, which allows AI-generated designs to be fully editable in Photoshop, Illustrator, and other Adobe apps.

What do you dislike most about this product?

No standalone app

What recommendations would you give to someone considering this product?

Adobe Firefly works well with Photoshop, Illustrator, and other Adobe apps, making it a great choice for professionals already using Adobe products for content creation .

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Finlay D.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

A Fun AI Tool

Likeliness to Recommend

9 /10

What differentiates Adobe Firefly from other similar products?

ability to generate images, textures, and text effects from a simple prompt is great for brainstorming concepts and adding quick creative flourishes. It’s especially handy for generating unique patterns or backgrounds that would take much longer to create manually.

What is your favorite aspect of this product?

I can extend backgrounds, remove unwanted objects, or create entirely new compositions with AI assistance, which speeds up certain repetitive tasks. It’s not perfect, but for quick mockups and concept development, it’s a great asset.

What do you dislike most about this product?

AI-generated assets often need heavy refinement, and there’s always the risk of producing generic-looking designs if you rely too much on automation

What recommendations would you give to someone considering this product?

It’s worth experimenting with, especially if you want to speed up certain aspects of your workflow. But don’t expect it to replace your core design tools—think of it more as an assistant rather than a main creative engine

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

Cheryl S.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Designs on Demand: Firefly Sparks Marketing Magic.

Likeliness to Recommend

9 /10

What differentiates Adobe Firefly from other similar products?

We’ve leaned heavily on Firefly for creating campaign visuals on the fly. Last quarter, we needed fresh social media graphics for a product launch but didn’t have the luxury of time to involve our design team. With Firefly, we generated high-quality images and text effects in minutes—something that would have taken hours (or days) with traditional methods. It’s a game-changer for reactive marketing needs where speed is critical.

What is your favorite aspect of this product?

What stands out most is its text-to-image capability. Whether it’s creating unique ad backgrounds or generating mood boards, Firefly makes the process feel seamless. You simply describe what you need, and it produces visually striking results that are easy to tweak. The generative text effects have also been a hit with our copywriters, letting them experiment with typography that aligns perfectly with the campaign’s tone.

What do you dislike most about this product?

Firefly still feels somewhat limited when compared to Adobe’s other robust tools.

What recommendations would you give to someone considering this product?

The impact Firefly has had on our marketing efforts is undeniable. It’s drastically reduced our reliance on external design resources for smaller projects, freeing up our design team to focus on high-impact work. The ability to quickly iterate and test visuals has also helped us improve campaign performance, as we’re now able to A/B test creative elements much faster.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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