Adobe Document Cloud Logo Award Winner Product Badge
Adobe Document Cloud Logo Award Winner Product Badge
Adobe Systems

Adobe Document Cloud

Composite Score
8.7 /10
CX Score
9.0 /10
Category
Adobe Document Cloud
8.7 /10

What is Adobe Document Cloud?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

Company Details


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Awards & Recognition

Adobe Document Cloud won the following awards in the Document Management category

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Adobe Document Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Document Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Document Cloud?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Acts with Integrity

Feature Ratings

Average 82

Document Sharing

85

Document Hosting

83

Editor Functions

83

Searchability

82

Security and Access Control

82

Access Tracking

81

Indexing and Classification

81

Check Out Check in

81

Publication Workflow

81

Metrics and Reporting

80

Version Control

78

Vendor Capability Ratings

Average 80

Quality of Features

83

Ease of Implementation

82

Usability and Intuitiveness

82

Business Value Created

81

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Ease of Data Integration

80

Ease of IT Administration

79

Vendor Support

79

Availability and Quality of Training

78

Ease of Customization

78

Adobe Document Cloud Reviews

Sunshine T.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Love the product. Easy to use.

Likeliness to Recommend

7 /10

What differentiates Adobe Document Cloud from other similar products?

Customer service

What is your favorite aspect of this product?

24/7 tech support

What do you dislike most about this product?

There isn't anything I have experienced that makes me dislike the product.

What recommendations would you give to someone considering this product?

Buy it ! Effective. Efficiency. And secure.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Emily C.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2020

Great product that helps my team get work done!

Likeliness to Recommend

10 /10

What differentiates Adobe Document Cloud from other similar products?

I use Adobe for everything and the fact that it works with all my other systems is very helpful.

What is your favorite aspect of this product?

The usability. Very user friendly

What do you dislike most about this product?

Sometimes it will glitch and I'll need to restart my computer and then it will work again.

What recommendations would you give to someone considering this product?

Go for it! It will help your team be more effective with document sharing.

Pros

  • Inspires Innovation
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Pamela L.

  • Role: Vendor Management
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

A very efficient, modern and easy to use product!

Likeliness to Recommend

10 /10

What differentiates Adobe Document Cloud from other similar products?

Ive been using other adobe softwares for more than 12 years, its the only brand i trust and i never had a problem with them.

What is your favorite aspect of this product?

As a designer I can say that Adobe Cloud has everything you could possibly nerd. All the features come in handy for any design, any layout. It is efficient, simple to use and is key to being productive.

What do you dislike most about this product?

You have to learn how to use it but once you get familiar with it it's extremely easy

What recommendations would you give to someone considering this product?

Depending what your occupation is, you need to see if this Software is right for you. I recommend it if you're in the line of design and management

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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