Adobe Systems

Adobe Commerce

8.3 /10

209 Reviews Write a Review

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What is Adobe Commerce?

Build multi-channel commerce experiences for B2B and B2C customers on a single platform. From catalog to payment to fulfillment, our future-proof technology gives you a commerce platform that’s endlessly flexible, extensible, and scalable.

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Awards & Recognition

Adobe Commerce won the following awards in the B2B eCommerce category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Adobe Commerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Commerce.

81 Likeliness to Recommend

95 Plan to Renew

1
Since last award

72 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Commerce?

4% Negative

10% Neutral

86% Positive

Pros

Respectful
Helps Innovate
Performance Enhancing
Caring

Feature Ratings

Average 78

Multi-Language Support

Multi-Storefront

ERP Integration

Order Management

Payment Processing

Content Management

Shopping Cart Management

Guided Selling

Catalog Management

Reporting and Analytics

Integrated Search

Vendor Capability Ratings

Average 76

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Ease of Customization

Vendor Support

Availability and Quality of Training

Also Featured in...

B2C eCommerce

Score 8.3

View Adobe Commerce in this category (opens in a new tab)

Adobe Commerce Reviews

Lee K.

Role: Vendor Management
Industry: Chemicals
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2020

One of the better e-commerce platforms.

Likeliness to Recommend

8 /10

What differentiates Adobe Commerce from other similar products?

Platform and innovation

What is your favorite aspect of this product?

Seo and product

What do you dislike most about this product?

Integration with other apps

What recommendations would you give to someone considering this product?

Due diligence and planning for growth

Pros

Client Friendly Policies
Acts with Integrity
Client's Interest First
Over Delivered

Ken S.

Role: Operations
Industry: Energy
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2020

Quality product but a bit expensive.

Likeliness to Recommend

7 /10

What differentiates Adobe Commerce from other similar products?

I don't know what would differentiate it.

What is your favorite aspect of this product?

The functionality of the product.

What do you dislike most about this product?

The cost is a bit high

What recommendations would you give to someone considering this product?

If you can afford it, buy it.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Adobe Commerce

Software Claimed

What is Adobe Commerce?

Company Details

Book a Free Demo Today!

Awards & Recognition

Adobe Commerce Ratings

81 Likeliness to Recommend

95 Plan to Renew

1 Since last award

72 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Adobe Commerce?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi-Language Support Send or translate alerts in multiple languages.

Multi-Storefront Enables businesses to launch and manage multiple different storefronts from a single platform.

ERP Integration Ability to integrate with Enterprise Resource Planning software

Order Management Includes order entry, order processing, order tracking, and parts management.

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Content Management Includes collaboration, check-in/check-out, and version control.

Shopping Cart Management The solution provides robust functionality for shopping cart management (editable carts, saved carts, targeted offers in cart, cart discounting etc.)

Guided Selling Determines the best products to offer based on sales rep's answers to product requirements, quantities, needs etc.

Catalog Management Includes customizable shipping and payment options, product pricing, advanced catalog search, and navigation.

Reporting and Analytics The solution provides the ability to create metrics-driven dashboards and reports showing unique visitors, click-through, conversions, payments etc.

Integrated Search The solution provides robust product search functionality; search results can be ordered multiple ways.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

B2C eCommerce

Adobe Commerce Reviews

Lee K.

One of the better e-commerce platforms.

Likeliness to Recommend

Pros

Ken S.

Quality product but a bit expensive.

Likeliness to Recommend

Pros

Most Popular Adobe Commerce Comparisons

Shopify Plus

Oracle Commerce

BigCommerce

FastSpring

SAP Commerce Cloud

Salesforce B2B Commerce Cloud

1
Since last award

1
Since last award

Feature Ratings

Multi-Language Support

Multi-Storefront

ERP Integration

Order Management

Payment Processing

Content Management

Shopping Cart Management

Guided Selling

Catalog Management

Reporting and Analytics

Integrated Search

Vendor Capability Ratings

Quality of Features

Breadth of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Implementation

Ease of Customization

Vendor Support

Availability and Quality of Training