
In Partnership With SelectHub
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What is Adobe Commerce?
Build multi-channel commerce experiences for B2B and B2C customers on a single platform. From catalog to payment to fulfillment, our future-proof technology gives you a commerce platform that’s endlessly flexible, extensible, and scalable.
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Adobe Commerce Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Adobe Commerce.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
1
Since last award
95 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 85%
- Negotiation and Contract:
- 75%
- Conflict Resolution:
- 83%
- Strategy & Innovation:
- 81%
- Service Experience:
- 85%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Commerce?
Pros
- Respectful
- Reliable
- Performance Enhancing
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Content Management
Catalog Management
Payment Processing
Order Portal
Order Management
Reporting and Analytics
Integrated Search
Content Localization
Retargeting Capabilities
Microsite Management
Predictive Recommendations
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Also Featured in...
Adobe Commerce Reviews

Vitthal S.
- Role: Operations
- Industry: Biotechnology
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
Fantastic product
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
User friendly, interface and cost effective
What is your favorite aspect of this product?
Cost effective
What do you dislike most about this product?
Not such thing
What recommendations would you give to someone considering this product?
Recommended 100%
Pros
- Trustworthy
- Efficient Service
- Saves Time
- Respectful
Cons
- Less Productive
Please tell us why you think this review should be flagged.

NASIR H.
- Role: Industry Specific Role
- Industry: Biotechnology
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2024
Fantastic AI driven personalised product
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
AI driven personalised B2B and B2C experience
What is your favorite aspect of this product?
AI driven
What do you dislike most about this product?
Nothing to dislike
What recommendations would you give to someone considering this product?
I will recommend to organisation for increase the sale based on AI drivers
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Luis Carlos A.
- Role: Human Resources
- Industry: Transportation
- Involvement: End User of Application
Submitted Nov 2023
Amazing product, and incredible support from CS te
Likeliness to Recommend
What differentiates Adobe Commerce from other similar products?
Very easy to implement, initial set up was fast and the shop was live in a very short period of time
What is your favorite aspect of this product?
How easy is to upload new products and bundles
What do you dislike most about this product?
reporting part could improve
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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