Adobe Campaign Logo
Adobe Campaign Logo
Adobe Systems

Adobe Campaign

Composite Score
8.0 /10
CX Score
8.5 /10
Category
Adobe Campaign
8.0 /10

What is Adobe Campaign?

Adobe Campaign pulls together cross-channel customer data into a single view and then puts it to work to create personalized cross-channel campaigns that meet customers where they’re at. See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

Company Details


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Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
100%
Conflict Resolution:
100%
Strategy & Innovation:
100%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

Budgeting and Cost Allocation

89

Marketing Project Management

89

Brand Tracking

86

Marketing Workflow Orchestration

86

Collaboration Capabilities

82

Marketing Asset Management

82

MarTech Ecosystem integration

79

Role-Based Access Controls

79

Marketing Analytics

79

Vendor Capability Ratings

Average 85

Usability and Intuitiveness

93

Breadth of Features

93

Business Value Created

93

Product Strategy and Rate of Improvement

89

Availability and Quality of Training

82

Ease of Customization

82

Vendor Support

82

Quality of Features

82

Ease of Implementation

79

Ease of IT Administration

79

Ease of Data Integration

79

Adobe Campaign Reviews

Alice N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

My experience

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

Easy to launch and scalable.

What is your favorite aspect of this product?

It's fully customizable request forms helps to create campaigns.

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Client Friendly Policies

Linet N.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Great product

Likeliness to Recommend

10 /10

What differentiates Adobe Campaign from other similar products?

Using consumer data it is easy develop customized advertisement that appeal to certain consumers and increase interaction rates.

What is your favorite aspect of this product?

Great product for execution of multi-channel campaigns.

What do you dislike most about this product?

A bit slow when dealing with a huge database.

What recommendations would you give to someone considering this product?

It offers a complete marketing solution

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jorge A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

A solution to manage and automate your marketing.

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

It stands out mainly for its link with other tools in the Adobe Experience Cloud range. This simplifies entry into a complete digital marketing ecosystem that includes analytics, content management, and personalization.

What is your favorite aspect of this product?

I like its sophisticated segmentation ability, which allows companies to tailor their marketing campaigns effectively.

What do you dislike most about this product?

You would be lucky to have more flexibility when customizing email templates.

What recommendations would you give to someone considering this product?

Increasing opportunities for marketers! Advanced segmentation is a real superpower; You have the ability to tailor your campaigns to make them look like a custom suit for each client.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing