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What is Adobe Campaign?
Adobe Campaign pulls together cross-channel customer data into a single view and then puts it to work to create personalized cross-channel campaigns that meet customers where they’re at. See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.
Company Details
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Get AssistanceAdobe Campaign Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
95 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 100%
- Negotiation and Contract:
- 100%
- Conflict Resolution:
- 100%
- Strategy & Innovation:
- 100%
- Service Experience:
- 100%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Campaign?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Budgeting and Cost Allocation
Marketing Project Management
Brand Tracking
Marketing Workflow Orchestration
Collaboration Capabilities
Marketing Asset Management
MarTech Ecosystem integration
Role-Based Access Controls
Marketing Analytics
Vendor Capability Ratings
Usability and Intuitiveness
Breadth of Features
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
Quality of Features
Ease of Implementation
Ease of IT Administration
Ease of Data Integration
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Adobe Campaign Reviews
Alice N.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
My experience
Likeliness to Recommend
What differentiates Adobe Campaign from other similar products?
Easy to launch and scalable.
What is your favorite aspect of this product?
It's fully customizable request forms helps to create campaigns.
Pros
- Helps Innovate
- Reliable
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.

Linet N.
- Role: Operations
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Oct 2024
Great product
Likeliness to Recommend
What differentiates Adobe Campaign from other similar products?
Using consumer data it is easy develop customized advertisement that appeal to certain consumers and increase interaction rates.
What is your favorite aspect of this product?
Great product for execution of multi-channel campaigns.
What do you dislike most about this product?
A bit slow when dealing with a huge database.
What recommendations would you give to someone considering this product?
It offers a complete marketing solution
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Jorge A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
A solution to manage and automate your marketing.
Likeliness to Recommend
What differentiates Adobe Campaign from other similar products?
It stands out mainly for its link with other tools in the Adobe Experience Cloud range. This simplifies entry into a complete digital marketing ecosystem that includes analytics, content management, and personalization.
What is your favorite aspect of this product?
I like its sophisticated segmentation ability, which allows companies to tailor their marketing campaigns effectively.
What do you dislike most about this product?
You would be lucky to have more flexibility when customizing email templates.
What recommendations would you give to someone considering this product?
Increasing opportunities for marketers! Advanced segmentation is a real superpower; You have the ability to tailor your campaigns to make them look like a custom suit for each client.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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