In Partnership With SelectHub
What is Adobe Campaign?
See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.
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In Partnership With SelectHub
Adobe Campaign Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
99 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Campaign?
Pros
- Efficient Service
- Effective Service
- Respectful
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Customer Journey Modelling
Marketing Analytics
Email Marketing Automation
Marketing Asset Management
Multivariant Testing
Mobile Marketing Management
Marketing Master Data Management
Marketing Project Management
Social Media Marketing Management
SMS Marketing
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Adobe Campaign Reviews
Axton Q.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
A platform for simplification of digital marketing
Likeliness to Recommend
What differentiates Adobe Campaign from other similar products?
Including multi-channel marketing initiatives, including email, tailored, hybrid, and real-time campaigns. It makes workflow and editing much easier by enabling customization across various client channels. Additionally, it makes maintaining customer information and profiles simple, allowing us to efficiently and successfully contact our target market. This benefits different businesses or users following their individual needs.
What is your favorite aspect of this product?
The user interface is simple to operate; it is simple to explore and has many helpful tools. It makes it simple to send targeted messages to the appropriate audience by allowing you to design campaigns fully and keep track of all activities. Furthermore, it facilitates the collection of data as well as the interaction of the customer with the system greatly.
What do you dislike most about this product?
Some of the target list's contact information doesn't apply to that individual or business. Additionally, I prefer that local, medium-sized, and small businesses are given more attention during the company search process than big corporations. Furthermore, the user interface may use some improvement. Sometimes we should have the opportunity to view the data outcomes in the sub-workflows. It is a potent tool for campaign automation.
What recommendations would you give to someone considering this product?
Adobe Campaign is fantastic for email verification because it enables us to send emails to the right recipients. It is well known for its top-notch marketing campaigns and excels at managing client data and establishing several workflows. Adhoc daily and recurring mobile, Email, Push, and direct mail communication campaigns may be created, carried out, and managed with Adobe Campaign Engine's versatility.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Michael J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2022
An excellent marketing automation tool.
Likeliness to Recommend
What differentiates Adobe Campaign from other similar products?
This application offers the marketing team in the firm a highly creative solution, which has benefited the marketing team. Through a combination of online, mobile, and email advertising, we can expand the material to customers, target a broader audience based on their unique interests, and, in this way, make our company stand out from the competitors.
What is your favorite aspect of this product?
The fact that you can personalize the interface and have access to all the functions is another thing I enjoy about it. We can completely change every consumer's web, email, and mobile experiences through customized network-wide campaigns. It also offers a basic drag-and-drop email builder even beginners can use and lets you keep track of emails sent.
What do you dislike most about this product?
A tool must be configured in a lot of different ways. It isn't easy to learn and too configurable. The platform's iconography and vocabulary could be clearer. The training materials are scant and only apply to unconventional problems. Digital marketers may find it challenging to understand problem warnings and lengthy loading times, such as Possible inaccessible rules for email delivery failures or bounces and ineffective support at hours that don't correspond to our local time zone.
What recommendations would you give to someone considering this product?
One of the best campaign management strategies I've ever utilized is multi-channel. I adore being able to alter anything and produce effective ads in virtually any place for any cause or event. I particularly appreciate that Adobe Campaign allows me to manage all of my campaign monitoring in one location. You can set it up for multi-channel marketing and use it to send emails.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Christine M.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2022
Magnificent tool that automates marketing
Likeliness to Recommend
What differentiates Adobe Campaign from other similar products?
Adobe Campaign has innovative features to model, streamline, and automate marketing and customer communication processes. I am able to incorporate marketing history, purchase information, preferences, CRM data, and any other relevant PII data in a consolidated view to analyze and take action
What is your favorite aspect of this product?
The descriptive analysis functionality lets me analyze information upstream and downstream of our marketing campaigns, and then filter subscriber population and create target groups based on unlimited number criteria
What do you dislike most about this product?
Improve syntax highlighting in the source editor and ensure deadlocking isn't an issue when running more than one campaign at once and that will be all
What recommendations would you give to someone considering this product?
Well suited for any business that wants to automate marketing communication initiatives, deliver multiple email marketing campaigns across multiple channels, as well as access some analytics to keep and grow engagement
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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