Adobe Advertising Logo
Adobe Advertising Logo
Adobe Systems

Adobe Advertising

Composite Score
7.4 /10
CX Score
7.4 /10
Category
Adobe Advertising
7.4 /10

What is Adobe Advertising?

Adobe Advertising automates, coordinates, and scales paid media buying across digital channels with tools that seamlessly connect data and experiences. With in-platform and consultancy-based reporting options, measurement with Adobe Advertising gives you the flexibility to leverage your Adobe applications as part of a holistic framework.

Company Details


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Awards & Recognition

Adobe Advertising won the following awards in the Ad Tech category

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Adobe Advertising Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Advertising.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

78 Likeliness to Recommend

1
Since last award

88 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
86%
Negotiation and Contract:
61%
Conflict Resolution:
79%
Strategy & Innovation:
83%
Service Experience:
82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Advertising?

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10% Negative
6% Neutral
84% Positive

Pros

  • Acts with Integrity
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Cons

  • Under Delivered

Feature Ratings

Average 82

Data Management Platform Capabilities

85

Advertisement Reporting

84

Demand-Side Capabilities

84

Advertisement Placement

83

Audience Segmentation

83

Audience Identification

83

Advertisement Content Curation

83

Role-Based Access Controls

82

MarTech Ecosystem integration

78

Supply-Side Capabilities

75

Vendor Capability Ratings

Average 80

Ease of Customization

85

Ease of Data Integration

85

Quality of Features

85

Ease of Implementation

82

Breadth of Features

81

Business Value Created

81

Availability and Quality of Training

80

Usability and Intuitiveness

77

Product Strategy and Rate of Improvement

77

Ease of IT Administration

75

Vendor Support

75

Adobe Advertising Reviews

Hilary S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Expensive, but great connections to top platforms

Likeliness to Recommend

8 /10

What differentiates Adobe Advertising from other similar products?

Adobe Advertising Cloud is not an entirely unique product - lots of tools can do this and you can do it natively. However, Adobe Ad Cloud is strengthened by being part of a broader suite of tools and if your team is leveraging other Adobe tools like Marketo or Analytics, you benefit greatly in terms of visibility and reporting by having your ad management in Ad Cloud.

What is your favorite aspect of this product?

I love the integration with other platforms like Adobe Analytics. I also found the ability to pull data from our platform as success criteria and feed it back into Adobe to be comprehensive and really enable us to find our target customer in the market and adjust bids based only on what would move the needle for our organization.

What do you dislike most about this product?

The cost is very high and when we had to reduce ad budgets due to other factors (expanding into new channels, etc...) we were unable to meet their minimum spend requirements. Our organization had already invested so much in Adobe, I did find the lack of consideration for our commitment to their overall suite of tools to be forgotten in the negotiation process.

What recommendations would you give to someone considering this product?

Definitely make sure Adobe Ad Cloud isn't the only thing you're turning to Adobe for. It's so powerful when paired with other platforms in the Adobe suite - that's where you can get the most value.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Generous
  • Vendor Friendly Policies

Saara H.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Fantastic product, but wish to have more training

Likeliness to Recommend

9 /10

What differentiates Adobe Advertising from other similar products?

like i said before, have mini training videos that would help along the way in step by step process

What is your favorite aspect of this product?

the ease and integration

What do you dislike most about this product?

sometimes it gets too much integration and hard to manage - would love shortcuts

What recommendations would you give to someone considering this product?

Just be trained well before use and during

Pros

  • Trustworthy
  • Effective Service
  • Fair
  • Altruistic

Russ M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Integration with other Adobe products, at premium

Likeliness to Recommend

8 /10

What differentiates Adobe Advertising from other similar products?

Great integration with other Adobe products such as Adobe Analytics and Adobe Audience Manager.

What is your favorite aspect of this product?

The machine learning for bidding and budgeting is strong.

What do you dislike most about this product?

High price to use product. The machine learning also requires a higher level of spend and conversions than other products in market.

What recommendations would you give to someone considering this product?

Good fit for those using other Adobe products or those with large search budgets looking to lean heavily into machine learning. Also has great forecasting tools if that is important to you.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Less Generous

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