Adeptia

Adeptia BPM

Composite Score

8.6 /10

CX Score

9.4 /10

11 Reviews Write a Review

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What is Adeptia BPM?

Adeptia Business Process Management offers the functionality needed for a complete Business Process Lifecycle: MODEL, AUTOMATE, and MONITOR.

Company Details

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Adeptia BPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adeptia BPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

90 Plan to Renew

96 Satisfaction of Cost Relative to Value

100

Product Experience

Negotiation and Contract

100

Conflict Resolution

100

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 98%
Conflict Resolution:: 100%
Strategy & Innovation:: 100%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adeptia BPM?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 83

Process Management

Process Modelling and Design

Business Rules Management

Deployment

Knowledge and Document Management

Mobile

Form and Report Building

Process Simulation and Execution

Collaboration

Analytics and Reporting

Process Monitoring and Optimization

Vendor Capability Ratings

Average 79

Business Value Created

Ease of Customization

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Adeptia BPM Reviews

Rajat K.

Role: Human Resources
Industry: Telecommunications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Average Product

Likeliness to Recommend

8 /10

What differentiates Adeptia BPM from other similar products?

Basic yet useful

What is your favorite aspect of this product?

Simplicity

What do you dislike most about this product?

Collaboration

What recommendations would you give to someone considering this product?

Licensing and UI

Pros

Reliable
Inspires Innovation
Over Delivered
Helps Innovate

Adeptia BPM

What is Adeptia BPM?

Company Details

Need Assistance?

Adeptia BPM Ratings

84 Likeliness to Recommend

90 Plan to Renew

96 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Adeptia BPM?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adeptia BPM Reviews

Rajat K.

Average Product

Likeliness to Recommend

Pros

Feature Ratings

Process Management

Process Modelling and Design

Business Rules Management

Deployment

Knowledge and Document Management

Mobile

Form and Report Building

Process Simulation and Execution

Collaboration

Analytics and Reporting

Process Monitoring and Optimization

Vendor Capability Ratings

Business Value Created

Ease of Customization

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Implementation

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support