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Acumatica Cloud ERP Logo Award Winner Product Badge
Acumatica

Acumatica Cloud ERP

Composite Score
8.5 /10
CX Score
8.6 /10
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Category
Acumatica Cloud ERP
8.5 /10

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

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Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

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Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

5% Negative
6% Neutral
89% Positive

Pros

  • Performance Enhancing
  • Respectful
  • Reliable
  • Fair

Feature Ratings

Average 82

Governance Risk and Compliance

85

Customer Relationship Management

85

BI and Performance Management

85

Accounting and Financial Management

84

Service Management

84

Supply Chain Management

84

Human Capital Management

83

Procurement Management

82

Analytics and Reporting

80

Job and Project Management

80

Industry Specific Capabilities

79

Vendor Capability Ratings

Average 82

Ease of IT Administration

84

Quality of Features

84

Ease of Data Integration

83

Business Value Created

83

Breadth of Features

83

Usability and Intuitiveness

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

81

Vendor Support

80

Availability and Quality of Training

80

Ease of Customization

79

Acumatica Cloud ERP Reviews

Marylyn P.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Acumatica delivers what we need.

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Relatively lower subscription cost as compared to similar products

What is your favorite aspect of this product?

It has workflows so we are able to design properly the approval based on our policy.

What do you dislike most about this product?

User Interface (UI) specially the terminologies are fit for those who has knowledge in accounting.

What recommendations would you give to someone considering this product?

I suggest to reword the terminalogies or field name in the UI so general users are able to better understand what it means and to guide them on its use

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Melody M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent Product Configuration Capabilities

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Ability to evolve. Enhancements with each upgrade are fantastic.

What is your favorite aspect of this product?

Product Configuration

What do you dislike most about this product?

Flexible but robust

What recommendations would you give to someone considering this product?

Excellent support of small manufacturing operations

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Security Frustrates

Alejandra B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

ACUMATICA: Enterprise Solutions

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica provides business resources for small and medium sized businesses worldwide. From the online balance sheet of various companies to a complete aggregation of ERP solutions. Its means include: finance, distribution, processing, e-commerce. It works with primarily mid-sized companies in the distribution and retail sectors, as well as most professional services, production, repair and non-profit companies.

What is your favorite aspect of this product?

It is easy to use, affordable, has an excellent overall accounting system, has expense reports provided by a smart phone, can organize document images, also contains a tally tracker as it is useful to be able to progress in expense condition taking into account individual requirements accommodating a total, with respect to reporting and valuing the ability to achieve a standard report, saving time and money.

What do you dislike most about this product?

The CRM module is very basic, it can be a bit complicated to navigate at first, the report design is a bit clunky. A good option would be to allow case tracking by congruence, in addition to business accounts, this would approve a more timely scope of complications and/or related with defined opportunities. Functionalities are conditional, hence requiring access to a desktop or laptop to create some entries.

What recommendations would you give to someone considering this product?

The user interface sufficiently easy and intuitive with usual particulars throughout its scenario, providing training for users new to the system. It is beneficial for a marketing trade. The particularities and functionalities such as multi-currency, assignment of securities; allows full integration. It can be customized for any business. Certain lucrative methods are a bit more complex to customize, but essentially, everything has a solution.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Effective Service

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